Lively, compassionate, and reliable individual who works to maintain a pleasant environment for satisfaction of the social and physical needs of children.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Receptionist
Baltimore Ravens
Owings Mills, MD
08.2018 - 02.2024
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Maintained a neat reception area by organizing materials and tidying up furniture.
Verified visitors' identification cards before allowing access to the building.
Performed data entry tasks into various computer systems accurately and promptly.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Monitored security cameras in the lobby area to ensure safety of employees and guests.
Updated daily log book with information about visitors entering the premises.
Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
Organized conference room reservations for meetings or events.
Assisted with special projects assigned by management when required.
Provided excellent customer service at all times while interacting with both internal and external customers.
Family Nanny
Rachel and David Kowitz/Ty Cronin
Baltimore, MD
09.2012 - 07.2017
Provided full-time care for three children.
Organized age appropriate activities such as arts and crafts, games, outdoor play, reading time, and music.
Created daily routines that included naps, meals and playtime.
Developed strong relationships with parents.
Encouraged positive behavior.
Assisted with homework assignments in all subject areas on an as needed basis.
Took initiative in researching new ways to engage the children through educational activities outside of the home setting.
Managed household tasks such as laundry, light cleaning duties and grocery shopping when necessary.
Read stories aloud nightly before bedtime.
Supervised play dates with other families while adhering to safety guidelines.
Provided emotional support during times of stress or transition.
Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Followed routines to foster stability and structure in children's lives during parental absences.
Facilitated safe, caring and warm environment for children to stimulate development.
Provided safe transportation to and from activities and events.
Education
Master of Science - Counselors Education
McDaniel College
Westminster, MD
02-2015
Master of Science - Human Services
Stevenson University
Stevenson, MD
06-2012
Skills
Verbal and written communication
Multitasking and prioritization
Positive and professional
Organized
Adaptable
Respectfulness
Affiliations
Enjoys playing all sports
Enjoys gardening
Loves all animals
Enjoys being outside
Learning new things
Certification
Drivers License
Timeline
Receptionist
Baltimore Ravens
08.2018 - 02.2024
Family Nanny
Rachel and David Kowitz/Ty Cronin
09.2012 - 07.2017
Master of Science - Counselors Education
McDaniel College
Master of Science - Human Services
Stevenson University
Drivers License
Similar Profiles
Robsan TeshomeRobsan Teshome
M&T Bank Stadium Guest Experiences at Baltimore RavensM&T Bank Stadium Guest Experiences at Baltimore Ravens