Meticulous and resourceful logistics operations professional with over 19 years' experience excelling at prioritizing, multi-tasking and following through to achieve project goals. Adept in assessing operational capabilities, creating and implementing process improvements, training staff and streamlining overall operations for optimal business efficiency. Problem resolver and vendor relationship manager seeking to leverage background into a Operations or Supply Chain Management position with a progressive organization. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Logistics Specialist
Porsche Cars Of North America
Houston, TX
2013.04 - Current
Adept knowledge of inbound and outbound vehicle logistics, port operations, quality handling, and detailed vehicle processing
Managed and reduced transportation dwell and KPI's
Supervise processing, Monroney installation, and port installed accessories; including vendor management and billing
Schedule and supervise body shop repair; including two internal technicians
Researched issues and assessed inefficiencies within port procedures to devise solutions and improve performance; including process design & mapping
Assisted in negotiation of port processor and transportation carriers contracts
Analyzed and reported on key performance metrics to senior management
Managed domestic transportation operations to meet aggressive deadlines
Communicate timely with transportation carriers, dealers, and customers to ensure targets are achieved
Cataloged all customs and disclosure documentation
Assisted in development & beta-testing new programs for organizing records to drive transparency
Developed systems and 2 digital Apps for organizing reports and records to drive integrity
Interacted well with customers to build connections and nurture relationships
Preform daily invoicing and inventory management
100% inventory audit accuracy for 10 years
Managed damage claims and all internal documentation
Trained and guided team members to maintain high productivity and performance metrics
Logistics Coordinator & Operations Manager
Waggoners Trucking
Houston, TX
2006.06 - 2013.04
Inventory and operation management for multiple customers & sites: VW, Audi, Porsche, Mitsubishi, KIA and Hyundai
Analyzed customer requirements and provided customized logistics solutions
Coordinated driver dispatch and operations to accomplish daily delivery requirements for 50+ trucks
Coordinated shipments and tracked progress to facilitate timely delivery to ensure customer satisfaction
Devised routing plans and schedules to facilitate safe and timely delivery of goods
Updated and maintained databases to track shipments and inventory
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
Identified opportunities for inventory reductions
Set, enforced, and optimized internal policies to maintain responsiveness to demands
Developed systems and procedures to improve operational quality and team efficiency
Analyzed and reported on key performance metrics to senior management
Managed, researched and input transportation claims for terminal
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints
Led onboarding and training of new hires to fulfill business requirements.
Logistics Coordinator and Office Clerk
Blue Thunder Logistics
Houston, TX
2004.12 - 2006.03
Monitored inbound and outbound freight operations to establish timely delivery of goods
Scheduled and coordinated truck transport ( to maximize productivity and maintain organized calendar
Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records
Prepared and presented reports to management on logistics performance
Researched, tracked and input damage claims for multiple terminals
Monitored and adjusted inventory levels according to demand
Updated and maintained databases to track shipments and inventory
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints
Interacted with customers by phone, email, or in-person to provide information
Provided clerical support to company employees by copying, faxing, and filing documents
Maintained organized files and stocked supplies to support team needs and maximize performance
Handled incoming business and client requests for information.
Education
Bachelor of Science - Business Administration And Management
Purdue University Global
Houston, TX
03.2024
High School Diploma -
North Shore High School
Houston, TX
05.2003
Skills
Inventory Management
Vendor & 3PL Management
Database & Document Management
Policies & Procedures Development
Increasing Efficiency & Productivity
Strategic Planning & Partnerships
Vessel Importing & Exporting
Business Intelligence Analytics
Product Storage & Organization
Problem Solving & Decision Making
Team Oversight & Leadership
Active Listening & Communication
Safety Practices - Zero Company Recordable/Lost Time
SAP, AS400, Adobe, MS Office, MS Excel, MS PowerPoint
Lean System Theory
5S & 5 Whys Risk Analysis
Accomplishments
Achieved 2014 GT3 Engine Program for outstanding performance of duties in teamwork and collaboration
Achieved Getting' ‘Er Done through the incredible efforts of the “Taycan Hit Squad”, who went above and beyond to hit a nearly impossible launch window.
Chili Cook Off Award - First place Volkswagen Group of America chili cook off award. I make a mean and spicy chili and we beat VW.
Timeline
Logistics Specialist
Porsche Cars Of North America
2013.04 - Current
Logistics Coordinator & Operations Manager
Waggoners Trucking
2006.06 - 2013.04
Logistics Coordinator and Office Clerk
Blue Thunder Logistics
2004.12 - 2006.03
Bachelor of Science - Business Administration And Management
Purdue University Global
High School Diploma -
North Shore High School
Similar Profiles
Kelly LewisKelly Lewis
Logistics Specialist at Porsche Cars Of North AmericaLogistics Specialist at Porsche Cars Of North America
Customer Relations Coordinator at Tech Providers (Porsche Cars North America)Customer Relations Coordinator at Tech Providers (Porsche Cars North America)