Kelly Lizardo
Kittanning,PA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Clerical Worker
Family Counseling Center of Armstrong County
Kittanning, PA
11.2023 - Current
- Greeted visitors in a professional manner upon their arrival at the office.
- Answered customer inquiries by phone and in person.
- Managed a database of client information and inputted data accurately into system.
- Managed incoming calls to schedule appointments and answer questions.
- Communicated schedule changes to appropriate department personnel and other ancillary areas.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Office Manager's Assistant
Surefire Wireline
Kittanning, PA
09.2022 - 05.2023
- Maintained confidentiality of all privileged information obtained during course of employment.
- Processed payroll information accurately and submitted on time according to established procedures.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.
Payroll Manager and Accounting Clerk
Reinsfelder Incorporated
Kittanning, PA
08.2014 - 08.2022
- Managed the processing of new hires and terminations in the payroll system.
- Resolved discrepancies between payroll records and timekeeping systems.
- Generated relevant paperwork and payroll reports.
- Processed employee rehires, transfers, terminations and withholdings.
- Verified and posted account transactions to prepare checks and maintain accounting ledgers.
Skills
- Administrative Support
- Customer Service
- Clerical Support
- Problem-Solving Abilities
- Data Entry
- Report Generation
- Data Review
- Scheduling
- Customer Relations
- Payroll Processing
- Reliability
- Self Motivation
- Attention to Detail
- Time Management
Timeline
Clerical Worker
Family Counseling Center of Armstrong County
11.2023 - Current
Office Manager's Assistant
Surefire Wireline
09.2022 - 05.2023
Payroll Manager and Accounting Clerk
Reinsfelder Incorporated
08.2014 - 08.2022
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