Summary
Overview
Work History
Education
Skills
Timeline
Generic

KELLY LOMAS

Fort Worth

Summary

Dynamic Regional Facilities Manager with a proven track record, excelling in vendor management and budget oversight. Adept at fostering leadership development and implementing cost reduction strategies, I drive operational efficiencies while ensuring compliance and safety standards. Passionate about enhancing team performance and delivering exceptional service across all properties.

Overview

26
26
years of professional experience

Work History

Regional Facilities Manager

Portillo’s Hot Dogs
05.2025 - Current
  • Oversee all aspects of facilities maintenance and repair across designated restaurant territory.
  • Manage vendor relationships, budgets, and compliance with codes and regulations.
  • Ensure uninterrupted operations by addressing urgent facility needs promptly.
  • Collaborate with GMs and Operations to conduct coaching and training on maintenance practices.
  • Partner with Risk Management to uphold safety standards for guests and team members.
  • Engage in vendor partnerships, ensuring timely, quality, and cost-effective services.
  • Conduct two formal vendor business reviews annually to assess performance.
  • Coach vendor partners to achieve high performance, focusing on Service Channel vendor scorecard metrics.

Regional Facilities Manager

MOD Pizza
07.2024 - 05.2025
  • Respond to work orders as needed and coordinate work among vendors, and contractors. Ensure cost effective, timely completion of routine preventative & emergency maintenance.
  • Provide emergency or disaster response for properties as needed.
  • Ensure cost effective, timely response to urgent requests.
  • Direct and monitor facilities vendors' performance at each property to ensure stores are maintained at the highest possible levels.
  • Manage vendor contracts & partnerships. Review proposals & price quotes for the procurement of parts & services. Seek out and evaluate new vendor opportunities for various trade needs.
  • Review the scheduling of preventative maintenance programs. Monitor all utilities and other systems to ensure efficient operation. Work to identify cost savings opportunities and implement savings initiatives.
  • Administer procurement of replacement furniture, parts, supplies and maintenance equipment as needed.
  • Work with property owners/management on lease requirements and responsibilities to ensure compliance with the lease agreements.
  • Support Senior Facilities Management to review and develop annual operational budgets, to include store audits to determine & validate upcoming year's capital requirements.
  • Be able to educate and coach store management on best practices for maintenance and repair, including policies and procedures as relates to life safety and budget controls.
  • Build & maintain relationships within your region, specifically store management and Operations leadership. Consistently provide leadership teams with timely communication on all projects & critical concerns.
  • Work cross functionally with the Design, Construction, and Operations teams to develop specification changes that will drive operational efficiencies and cost savings.
  • Aid in scheduling and executing all corporate roll-out projects and initiatives.

Security Project Manager-Americas

H & M Hennes & Mauritz, L.P
05.2022 - 04.2024
  • Train and educate Sales and Security Teams on all aspects of physical security, including the use of Security Systems.
  • Communicate project status weekly, monthly or as needed to the necessary stakeholders.
  • Ensure Country and Globally approved products are used and installed per Green Security Standard for all projects.
  • All system layouts and financial proposals are created and reviewed according to the Project Management Guidelines; ensure all necessary project information is updated into internal tools for future reference.
  • Partners with Construction Project Manager to follow up on architectural modifications of security equipment in construction documents.
  • Partners, collaborates and participates in Redline Meetings, 50%, 80% and substantial completion construction walks.
  • Secure 'move in ready' conditions for all new and rebuilt Store Teams with working physical security systems.
  • Support and coordinate safe and secure rebuild phasing, securing temporary security solutions during phase changes when needed.
  • Spearhead the planning and execution of additional projects that fall within the security function scope (these projects often fall outside of the physical store installations).
  • Manage all security investment information in the internal financial systems, ensuring the investments are updated and accurate.
  • Partner with the Security Team on all investment decisions.
  • Tender security vendors in line with company policies and in line with H&M's Code of Ethics.
  • Manage security vendors according to the Service Level Agreement in order to maintain a strong partnership and positively affect the bottom line.
  • Responsible for the development, follow up and execution of a budget of up to $5 million.
  • Managing security expenses and capital operating budget for all H&M Group properties throughout North America while supporting the Region in conjunction with the Regional Security Controller - Americas.
  • Manage and quality control the procurement process in line with H&M policy, Code of Ethics and Sourcing Guidelines.
  • Supports the Region Americas when needed; at most 25% of the time.

Multi-Area Security Manager

H & M Hennes & Mauritz, L.P
03.2021 - 05.2022
  • Partnership with Area Sales Managers & Area Teams to secure & promote a health and safety culture in stores.
  • Support Area Human Resources & Store Management Teams to monitor the completion of all Health, Safety and Security related trainings.
  • Educate Area Teams on all security aspects; promote a positive feedback culture.
  • Educate leadership throughout our offices and stores on H&M Group Code of Ethics.
  • Partnership with Area Human Resources and Area Sales Managers to identify, develop and manage future security talent through succession planning.
  • Overview of cost performance within Areas based on actual vs budget including forecasting.
  • Identify opportunities within Workers Comp and General Liability, taking cross functional collaboration with appropriate stakeholders to minimize accidents.
  • Identify opportunities within security reports and collaborate cross functionally to maximize profit and minimize loss.
  • Strategic Loss Prevention Strategy and Shrink Action Plans for all stores with quarterly follow up to minimize shrink and increase stock accuracy.
  • Responsible to identify and resolve dishonest activity via loss prevention H&M approved portals, conduct investigation in partnership with Regional Employee Relations and Area Human Resources.
  • Manages all risk related situations in assigned stores inclusive of store accidents, customer conflict, unproductive shoplifting incidents and disruptive customers.
  • Responsible to manage internal reporting by utilizing available resources and partnering with Regional Investigators to identify and analyze external theft trends.

Regional Facilities Manager

H & M Hennes & Mauritz, L.P
01.2017 - 03.2021
  • Manage, direct, and coordinate repairs, maintenance, small construction projects and energy management for all regional properties with complete budget accountability while upholding staffing requirements in accordance to brand standards.
  • Monitor, evaluate, manage and develop the performance of District Facilities Managers; execute dialogues, development plans, and quarterly performance meetings and take actions accordingly.
  • Oversee and manage appropriate recruitment, trainings and onboarding and development to secure succession and development of facilities talents within the Region.
  • Securing the clear and aligned requirements for the FM services to best meet business needs including vendor management and procurement.
  • Identify well performing stores, capture best practices and share experiences from existing properties within the FM Organization and with other Stakeholders.
  • Provide operational input for new stores and rebuilds to secure cost and quality levels and act as a receiver for new properties and rebuilds to secure operational service delivery, liaise with expansion departments.
  • Monitor and control the multimillion-dollar Regional Facilities budgets by performing cost follow-ups monthly with DFMs with support from Facilities Analyst & Controller.

District Facilities Manager

H & M Hennes & Mauritz, L.P
11.2012 - 01.2017
  • Responsible for ensuring successful completion of the repairs, maintenance, small construction projects, and energy management for all properties within district with complete budget accountability in accordance with brand standards.
  • Participates in budget creation for all facilities expense and capital accounts as well as account management and monthly, quarterly, and annual follow-up.
  • Monitored vendor operations to verify quality, delivery schedule and conformance to contract specifications.
  • Manage vendor proposals and invoice processes.
  • Recruited, hired and trained new employees(maintenance techs), including monitoring and review of individual performance.

Store Manager

H & M Hennes & Mauritz, L.P.
Novi & Auburn Hills
08.2007 - 10.2012
  • Responsible for daily store operations including customer service, recruiting, scheduling, efficiencies, and store facilities.
  • Motivated, coached, and developed department managers and sales advisors to take ownership of the business and drive sales through teamwork and a high level of customer service.
  • Oversaw POS operations and cash management to reduce errors.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Exceeded sales budget in 2011 by 12% or $3.4 million.

Stock Supervisor

The Gap
Livonia
06.2004 - 08.2007
  • Responsible for leading shipment team of 8 in stock processing, new product placement, sales floor replenishment, markdowns, and maintain a clean, organized stockroom.
  • Assisted store management team in the daily operations of the store.
  • Supervised day-to-day stockroom operations to maintain organized flow of merchandise to sales floor.
  • Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
  • Trained staff on material handling processes to reduce shipping times.
  • Controlled expenses and protected company assets to minimize losses and maximize store profitability.

Sales Representative

TruPar America
02.2000 - 06.2004
  • Managed data entry for 15-20 high-profile clients.
  • Responsible for vendor procurement to provide competitive pricing for parts and/or service, and organization of information via individual customer Excel spreadsheets.
  • Performed minor accounting and clerical work; visited clients periodically to deliver or pick up parts.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

High School - Valedictorian

St. Hedwig High School
01.1987

Skills

  • Enthusiasm and motivation
  • Leadership development
  • Communication and organization
  • Attention to detail
  • Recruitment and hiring
  • Accounting principles
  • Customer service excellence
  • Performance evaluation
  • Cost reduction strategies
  • Capital improvement planning
  • Contract management
  • Data management systems
  • Collaboration skills
  • Flexibility and adaptability
  • Budget creation and oversight
  • Vendor management

Timeline

Regional Facilities Manager

Portillo’s Hot Dogs
05.2025 - Current

Regional Facilities Manager

MOD Pizza
07.2024 - 05.2025

Security Project Manager-Americas

H & M Hennes & Mauritz, L.P
05.2022 - 04.2024

Multi-Area Security Manager

H & M Hennes & Mauritz, L.P
03.2021 - 05.2022

Regional Facilities Manager

H & M Hennes & Mauritz, L.P
01.2017 - 03.2021

District Facilities Manager

H & M Hennes & Mauritz, L.P
11.2012 - 01.2017

Store Manager

H & M Hennes & Mauritz, L.P.
08.2007 - 10.2012

Stock Supervisor

The Gap
06.2004 - 08.2007

Sales Representative

TruPar America
02.2000 - 06.2004

High School - Valedictorian

St. Hedwig High School

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KELLY LOMAS