Kelly Long
Summary
A focused and determined team-oriented worker, I strive on ensuring costumers are being taken care of in a timely and professional manner. I pride myself with being hardworking and compassionate on all the tasks I'm assigned. I appreciate the opportunity to be to be an addition to the team and I know that I would be a great asset to your company.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nurse Student Extern II
Parkview Medical Center
01.2024 - Current
- Understand who our customers are and what our customers expect of us.
- Be the first to respond to any customer request or need.
- Support other members of the work team in meeting customers needs.
- Be accountable for the technical and behavioral competencies of the job.
- To provide basic patient care under the supervision of licensed personnel.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
Nurse Student Extern I
Parkview Medical Center
08.2022 - 01.2024
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
Head Hostess
Old Chicago Pizza
09.2021 - 08.2022
- Enhanced customer satisfaction by efficiently managing reservations and accommodating special requests.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Collaborated with management to develop strategies for improving overall guest experience and increasing repeat business.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
Caregiver
Bonaventure Assisted Living
05.2021 - 08.2021
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Certified Nursing Assistant
Pioneer Health Care Center
02.2021 - 05.2021
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Work with my team to ensure residents are comfortable and have everything they need.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Learning Commons Library Work Study
Otero Junior College
08.2020 - 05.2021
- Enhanced office efficiency by streamlining document filing and organization systems.
- Assisted in project management for successful event planning and execution.
- Increased departmental collaboration with effective communication and teamwork strategies.
- Bolstered company image, creating engaging social media content and managing online presence.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Supported team members in achieving project goals, sharing resources and knowledge as needed.
- Assisted in planning and running special events such as orientations, conferences and fundraisers.
- Created and maintained databases to store student information.
- Gathered, organized and input information into digital database.
Summer Field Worker
Hollar Seeds
06.2019 - 08.2020
- Improved field productivity by implementing efficient work procedures and time management strategies.
- Enhanced team collaboration through clear communication and mutual support during field tasks.
- Reduced safety incidents by conducting thorough equipment inspections and following established safety protocols.
- Streamlined data collection processes for accurate and timely reporting to project managers.
- Collaborated closely with multidisciplinary teams to ensure seamless coordination of fieldwork activities.
- Ensured proper handling, storage, and transportation of collected samples to maintain integrity for further analysis.
- Cross pollinated plants
Receptionist
Otero Cars And Detail
05.2016 - 08.2020
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Bachelors of Science in Nursing - Nursing
Colorado State University of Pueblo
Pueblo, CO05.2024
Associate of Science - Science
Otero Junior College
La Junta, CO05.2021
High School Diploma -
Rocky Ford Jr. Sr. High School
Rocky Ford 05.2019
Skills
- Communication Skills
- Attention to details
- Consistency
- Record-Keeping
- Interpersonal
- Compassionate Care
- Time Management
- Conflict Resolution
- Compassion and Empathy
Certification
- Basic Life Support
- Work Place Violence
School Information - Email
Colorado State University - Pueblo
ke.long@pack.csupueblo.edu
Student Nurse Clinical Rotations
Nursing Fundamentals
- Life Care Center of Pueblo (24 clinical hours, in Person) Spring 2022
Dynamics of Behavioral health
- Colorado Mental Health Hospital in Pueblo (66 clinical hours, in Person) Fall 2022
Caring for Childbearing Family (total of 66 hours)
- UCHealth Memorial North Labor and Delivery/ Mother Baby (33 clinical hours, in Person) Fall 2022
- Pueblo Community Health Center Clinic (22 clinical hours, in Person) Fall 2022
- Pueblo Department of Health and Environment Family Planning Clinic (11 clinical hours, in Person) Fall 2022
Caring for Children and Families (total of 66 hours)
- Children's Hospital Medsurg (12 clinical hours, in Person) Spring 2023
- CSU-Pueblo Childcare (10 clinical hours, in Person) Spring 2023
- Respite Program (YMCA) (11 clinical hours, in Person) Spring 2023
- School Nurse District 60 (11 clinical hours, in Person) Spring 2023
- UCHealth Parkview Kidsville (12 Clinical hours in Person) Spring 2023
Caring For Adults 1
- St. Mary Corwin Hospital Medsurg/ Oncology & Orthopedic Unit (96 hours, in Person) Spring 2023
Caring For Adults 2
- UCHealth Parkview 4 East, CVICU, Cath Lab, ED, MICU (72 clinical hours, in Person) Fall 2023
Global Health
- Pueblo Community Health Center, Community Project (75 clinical hours, In person) Fall 2023
Synthesis of Nursing Practice
- UCHealth Central 4C (Cardiac), 6C (Surgical Trauma), Hospice, 3E (Med/Surg) (120 clinical hours, in Person) Spring 2024
References
- Dr. Lisa Persons, Nursing Professor/ Clinical Instructor, Colorado State University-Pueblo, (719)-251-6758, Lisa.persons@csupueblo.edu
- Dr. Heather Brown, Nursing Professor/ Clinical Instructor, Colorado State University-Pueblo, (719)-549-2502, heather.brown@csupueblo.edu
Timeline
Nurse Student Extern II
Parkview Medical Center
01.2024 - Current
Nurse Student Extern I
Parkview Medical Center
08.2022 - 01.2024
Head Hostess
Old Chicago Pizza
09.2021 - 08.2022
Caregiver
Bonaventure Assisted Living
05.2021 - 08.2021
Certified Nursing Assistant
Pioneer Health Care Center
02.2021 - 05.2021
Learning Commons Library Work Study
Otero Junior College
08.2020 - 05.2021
Summer Field Worker
Hollar Seeds
06.2019 - 08.2020
Receptionist
Otero Cars And Detail
05.2016 - 08.2020
Bachelors of Science in Nursing - Nursing
Colorado State University of Pueblo
Associate of Science - Science
Otero Junior College
High School Diploma -
Rocky Ford Jr. Sr. High School
- Basic Life Support
- Work Place Violence
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