Summary
Overview
Work History
Education
Skills
Certification
Leadership Roles
Languages
Timeline
Generic

Kelly Luna-Flores

El Monte,CA

Summary

Passionate Program Coordinator with the City of El Monte Parks and Recreation, skilled in project coordination and client relations. Successfully supervised city-wide events and trained new staff, enhancing organizational efficiency. Detail-oriented and adept at communication, I thrive in interdisciplinary teamwork, ensuring exceptional service and memorable experiences for the community.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Program Coordinator - Administration Dept.

City of El Monte Parks and Recreation
El Monte, CA
07.2023 - Current
  • Coordinate and supervise 4 city-wide events over the year
  • Train 3-4 new staff members every 6 months
  • Track fees and keep an accurate record of all paperwork of facilities, special programs, and events
  • Communicate effectively with the public, in writing, and over the phone

Program Specialist - Special Events Dept.

City of El Monte Parks and Recreation
El Monte, CA
03.2022 - 07.2023
  • Assisted over 300 residents regarding questions, problems, concerns, and activities in the provision of recreation program operations, activities, and services monthly
  • Served as the primary staff overseeing rented facilities; monitored facility use; opened, closed, and secured buildings for events and assisted in the preparation of the facility and amenities for patron use
  • Attained general office and business administrative practices, providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff

Recreation Leader - Special Events Dept.

City of El Monte Parks and Recreation
El Monte, CA
07.2021 - 03.2022
  • Cataloged information regarding 4 different upcoming and past events into a filing system over 6 months
  • Collaborated with the graphics department to prepare flyers about special programs and events
  • Prepared supplies for 25 community events and general programs over a year
  • Monitored use of over 200 equipment and materials needed for events and programs by creating a new check-out system

Education

Bachelor of Science - Civil Engineering

California State Polytechnic University, Pomona
Pomona, CA
03.2025

Associate of Science - Mathematics

Mt. San Antonio College
Walnut, CA
07.2022

Skills

  • AutoCAD
  • Client relations
  • Organization
  • Interdisciplinary teamwork
  • Communication Skills
  • Detail-oriented
  • Office administration
  • Client communication
  • Project coordination

Certification

First Aid/CPR/AED Instructor, 01/01/24, 12/31/26

Leadership Roles

  • Society of Women Engineers, Conference Chair, 05/01/24, Present, Supported External branch through opportunities for students and outreach events, Assisted in communication between students and the club board over 6 months, Shadowed Vice President of External branch
  • Cal Poly Rose Float, Special Events Coordinator, 02/01/24, 02/28/25, Offered behind-the-scenes support to the program through marketing and organizing events, Worked with the Alumni Chapter to bridge the student-alumni relationship, Contacted 10+ organizations and put together over 12 meal donations for the program, Assisted in the construction of 2 float mechanisms
  • Bronco Navigators, Mentor, 09/01/23, 05/31/24, Mentored 3 students for one year, offering advice and support during their time at Cal Poly Pomona, Helped a freshman navigate their way through a new transition from high school to higher education, Supported two transfer students in finding what resources and programs were right for them
  • Science Education Enhancement Services (SEES), Mentor/Tutor, 09/01/23, 12/31/23, Offered tutoring services to 1 student in Calculus I twice a week for the Fall 2023 semester, Mentored 1 student as they submitted a change of major request. Advised on class workloads and time management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Program Coordinator - Administration Dept.

City of El Monte Parks and Recreation
07.2023 - Current

Program Specialist - Special Events Dept.

City of El Monte Parks and Recreation
03.2022 - 07.2023

Recreation Leader - Special Events Dept.

City of El Monte Parks and Recreation
07.2021 - 03.2022

First Aid/CPR/AED Instructor, 01/01/24, 12/31/26

Bachelor of Science - Civil Engineering

California State Polytechnic University, Pomona

Associate of Science - Mathematics

Mt. San Antonio College
Kelly Luna-Flores