Summary
Overview
Work History
Education
Skills
Timeline
Generic

KELLY LYNNE TOMBLIN

Spring Arbor

Summary

Experienced Medical Office Assistant with a strong commitment to patient care and operational efficiency. Over 26 years of experience in healthcare administration, successfully managing diverse tasks such as coordinating prior authorizations and overseeing an Electromyography lab, while maintaining exceptional customer service. Proficient in medical records management, electronic health systems, and effective communication, contributing to streamlined operations and positive patient experiences. Eager to leverage extensive medical knowledge and teamwork skills in a new role that offers professional growth and a supportive environment.

Overview

27
27
years of professional experience

Work History

Administrative Assistant

APEX Rehabilitation Consultants
07.2024 - 12.2024
  • Was an Administrative Assistant at APEX Rehabilitation Consultants, responsible for supporting daily office operations and providing administrative support to the team
  • The role involves managing correspondence, scheduling meetings, and assisting with various clerical tasks
  • Strong attention to detail and multitasking abilities are crucial in ensuring that all administrative functions run smoothly
  • This position also requires effective communication skills to liaise with clients and staff alike, ensuring a positive and productive work environment
  • Coordinated office activities, providing essential support to ensure operational efficiency
  • Maintained accurate records and managed schedules for team members
  • Facilitated communication between clients and staff, enhancing customer service
  • Assisted in the preparation of reports and documents for management review
  • Utilized various office software tools to improve workflow and productivity

Medical Office Assistant

APM&R
06.1998 - 07.2024
  • Serving as a Medical Office Assistant at APM&R for several years, the role has involved providing comprehensive administrative support in a busy medical environment
  • Responsibilities include managing patient records, scheduling appointments, and ensuring smooth communication between patients and healthcare providers
  • The position requires a strong understanding of medical terminology and excellent organizational skills to maintain efficient office operations
  • Additionally, the role emphasizes delivering exceptional customer service and emotional care, listening attentively to patient concerns and providing reassurance when needed
  • Managed patient records and appointment schedules for multiple healthcare providers
  • Successfully submitted prior authorizations for medications and various procedures while maintaining compliance with medical regulations
  • Led the administration of the Electromyography lab, ensuring efficient workflow and patient care
  • Demonstrated strong communication skills in a multi-line phone environment
  • Collaborated with a team of healthcare professionals to deliver quality patient services
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Education

No Degree - Bachelor of Arts in Applied Behavioral Science

Ashford University
08.2013

Skills

  • Patient-Centered Care Practices
  • Patient Record Management
  • Effective Communication
  • Inventory systems
  • Operational Streamlining
  • Customer Relations
  • Cross-Functional Teamwork
  • Attention To Detail
  • Accurate Data Entry
  • Experienced in Software Utilization
  • Medication Knowledge
  • Efficient Purchase Order Coordination

Timeline

Administrative Assistant

APEX Rehabilitation Consultants
07.2024 - 12.2024

Medical Office Assistant

APM&R
06.1998 - 07.2024

No Degree - Bachelor of Arts in Applied Behavioral Science

Ashford University

Similar Profiles

CREATE PROFILE
KELLY LYNNE TOMBLIN