Kelly Maier
Lansing,KS
Summary
Driven RBO Manager with a proven track record at Lincare, excelling in regulatory compliance and team building. Spearheaded initiatives that enhanced team performance and operational efficiency, demonstrating a keen ability to mentor and elevate staff capabilities while ensuring quality assurance and process improvement.
Overview
25
25
years of professional experience
Work History
RBO Manager
Lincare
Lenexa, KS
06.2000 - Current
- Recruited and hired qualified candidates to fill open positions.
- Ensured compliance with industry regulations and company policies.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Reviewed completed work to verify consistency, quality, and conformance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Delegated work to staff, setting priorities and goals.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Provided leadership during times of organizational change or crisis situations.
- Created monthly reports for senior management summarizing operational performance metrics.
Education
High School Diploma -
Lee's Summit High School
Lee's Summit, MO05-1995
Skills
- Employee training
- Team building
- Performance management
- Regulatory compliance
- Conflict resolution
- Operational reporting
- Quality assurance
- Process improvement
- Time management
Affiliations
- Able to manage a good work/life balance and love spending time with my family in my spare time.
- I volunteer at the local High School where my 2 daughters attend assisting with creating and managing different fund raising activities in the community.
- During my time away from my normal day to day job I also assist my husband on occasion helping with the operations of our owned BBQ Restaurant.
Accomplishments
- I have been with Lincare for 25 years. During this time I have worked in several different offices in the area starting as a temp employee in an RBCO.
- I have been a part of opening 2 different locations with the most recent one being the pilot RBO office in Lenexa since 2016.
- Attended internal management training that consists of QP3 101, 201 and 301 being able to gain knowledge and experience through each training course.
- I was able to be a part of one of the Achievement opportunities in the company which was a great honor.
References
References available upon request.
Timeline
RBO Manager
Lincare
06.2000 - Current
High School Diploma -
Lee's Summit High School