Kelly Mangano
Melbourne Beach,FL
Summary
Self-motivated manager and instructor bringing proven leadership, organizational and interpersonal relations skills. Independently solved problems and kept teams on task to handle diverse business and educational requirements. Adept at interacting with children and adults.
Overview
30
30
years of professional experience
Work History
Office Manager
Aquagem Farms Inc
10.2006 - Current
- Oversee office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Maintain computer and physical filing systems.
- Establish efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Optimize organizational systems for payment collections from approximately 40 vendors, deposits and recordkeeping.
- Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Track and record expenses and reconcile accounts to maintain accurate, current and compliant financial records.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Recreation Leader
Brevard County Parks and Recreation
05.2022 - 08.2024
- Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.
- Supervised groups of up to 60 children under age 13 from arrival through departure at end of day during summer day camp and school holiday camps,
- Trained new camp counselors on department policies, procedures, and safety protocols to ensure consistent service delivery across the team.
- Transitioned participants between activities, rest periods and field trips.
- Engaged participants in recreational activities and team-building exercises.
- Improved facility safety by conducting regular inspections and addressing potential hazards promptly.
- Researched, planned, and organized mentally stimulating activities for individuals between ages of 5 and 12.
- Supervised outdoor excursions such as nature hikes or field trips ensuring adherence to safety guidelines while fostering appreciation for natural surroundings.
- Promoted safe and inclusive environment, ensuring all activities complied with health and safety guidelines.
- Assisted in preparing recreational materials and supplies for each activity. Designed and implemented an art program for approximately 8 homeschooled students,
- Provided first aid assistance during emergencies as needed, responding calmly and effectively under pressure situations.
Recreational Aide
Brevard County Parks and Recreation
08.2021 - 05.2022
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
- Responded to public inquiries to provide information about programs and facilities.
- Maintained order among participants and spectators to enforce conduct rules conformance.
- Discussed safety and maintenance concerns with supervisor for remediation.
- Performed clerical, accounting and bookkeeping duties to process participation fees and reconcile cash receipts daily.
- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
- Performed light custodial duties to provide clean and inviting facilities.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity for up to 60 children,
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Recreational Aide With BCPR
AUE Temporary Services
05.2021 - 08.2021
- Supervised up to 60 campers per day in activities to address behavioral issues and promote fun, safety and inclusivity.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
- Performed light custodial duties to provide clean and inviting facilities.
- Performed clerical, accounting and bookkeeping duties to process participation fees and reconcile cash receipts daily.
Elder Companion/ Care
Self
10.2019 - 10.2020
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Developed rapport to create safe and trusting environment for care.
- Supervised daily activities and provided assistance when needed.
- Provided safe mobility support to help patient move around personal and public spaces.
- Maintained clean, safe and well-organized patient environment.
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips 2 times per week.
Special Education Teacher
Brevard County Public Schools
08.1995 - 12.1998
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Gave one on one as well as whole class instruction to approximately 30 students,
- Designed and implemented point system to encourage positive behavior.
- Coordinated special education students and teacher assistant schedules with master schedule.
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
Education
Associate of Arts - General Studies
Brevard Community College
Melbourne, FL05.1992
Bachelor of Arts - Exceptional Student Education
University of Central Florida
Orlando, FL05.1995
Skills
- Clear oral/written communication
- Friendly nature
- Organizational skills
- Team Leadership
- Performance improvement
- Adaptable
- Student engagement
- Relationship building and management
- Special needs students
Timeline
Recreation Leader
Brevard County Parks and Recreation
05.2022 - 08.2024
Recreational Aide
Brevard County Parks and Recreation
08.2021 - 05.2022
Recreational Aide With BCPR
AUE Temporary Services
05.2021 - 08.2021
Elder Companion/ Care
Self
10.2019 - 10.2020
Office Manager
Aquagem Farms Inc
10.2006 - Current
Special Education Teacher
Brevard County Public Schools
08.1995 - 12.1998
Associate of Arts - General Studies
Brevard Community College
Bachelor of Arts - Exceptional Student Education
University of Central Florida
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