Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Kelly Mangano

Melbourne Beach,FL

Summary

Self-motivated manager and instructor bringing proven leadership, organizational and interpersonal relations skills. Independently solved problems and kept teams on task to handle diverse business and educational requirements. Adept at interacting with children and adults.

Overview

30
30
years of professional experience

Work History

Office Manager

Aquagem Farms Inc
10.2006 - Current
  • Oversee office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Maintain computer and physical filing systems.
  • Establish efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Optimize organizational systems for payment collections from approximately 40 vendors, deposits and recordkeeping.
  • Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Track and record expenses and reconcile accounts to maintain accurate, current and compliant financial records.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Recreation Leader

Brevard County Parks and Recreation
05.2022 - 08.2024
  • Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.
  • Supervised groups of up to 60 children under age 13 from arrival through departure at end of day during summer day camp and school holiday camps,
  • Trained new camp counselors on department policies, procedures, and safety protocols to ensure consistent service delivery across the team.
  • Transitioned participants between activities, rest periods and field trips.
  • Engaged participants in recreational activities and team-building exercises.
  • Improved facility safety by conducting regular inspections and addressing potential hazards promptly.
  • Researched, planned, and organized mentally stimulating activities for individuals between ages of 5 and 12.
  • Supervised outdoor excursions such as nature hikes or field trips ensuring adherence to safety guidelines while fostering appreciation for natural surroundings.
  • Promoted safe and inclusive environment, ensuring all activities complied with health and safety guidelines.
  • Assisted in preparing recreational materials and supplies for each activity. Designed and implemented an art program for approximately 8 homeschooled students,
  • Provided first aid assistance during emergencies as needed, responding calmly and effectively under pressure situations.

Recreational Aide

Brevard County Parks and Recreation
08.2021 - 05.2022
    • Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
    • Responded to public inquiries to provide information about programs and facilities.
    • Maintained order among participants and spectators to enforce conduct rules conformance.
    • Discussed safety and maintenance concerns with supervisor for remediation.
    • Performed clerical, accounting and bookkeeping duties to process participation fees and reconcile cash receipts daily.
    • Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
    • Performed light custodial duties to provide clean and inviting facilities.
    • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity for up to 60 children,
    • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
    • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
    • Provided clear instruction to activity and program participants to deliver fun and maintain safety.

Recreational Aide With BCPR

AUE Temporary Services
05.2021 - 08.2021
    • Supervised up to 60 campers per day in activities to address behavioral issues and promote fun, safety and inclusivity.
    • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
    • Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
    • Performed light custodial duties to provide clean and inviting facilities.
    • Performed clerical, accounting and bookkeeping duties to process participation fees and reconcile cash receipts daily.

Elder Companion/ Care

Self
10.2019 - 10.2020
    • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
    • Developed rapport to create safe and trusting environment for care.
    • Supervised daily activities and provided assistance when needed.
    • Provided safe mobility support to help patient move around personal and public spaces.
    • Maintained clean, safe and well-organized patient environment.
    • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips 2 times per week.

Special Education Teacher

Brevard County Public Schools
08.1995 - 12.1998
  • Delivered effective and differentiated classroom instruction to range of neurodiverse students.
  • Gave one on one as well as whole class instruction to approximately 30 students,
  • Designed and implemented point system to encourage positive behavior.
  • Coordinated special education students and teacher assistant schedules with master schedule.
  • Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.

Education

Associate of Arts - General Studies

Brevard Community College
Melbourne, FL
05.1992

Bachelor of Arts - Exceptional Student Education

University of Central Florida
Orlando, FL
05.1995

Skills

  • Clear oral/written communication
  • Friendly nature
  • Organizational skills
  • Team Leadership
  • Performance improvement
  • Adaptable
  • Student engagement
  • Relationship building and management
  • Special needs students

Timeline

Recreation Leader

Brevard County Parks and Recreation
05.2022 - 08.2024

Recreational Aide

Brevard County Parks and Recreation
08.2021 - 05.2022

Recreational Aide With BCPR

AUE Temporary Services
05.2021 - 08.2021

Elder Companion/ Care

Self
10.2019 - 10.2020

Office Manager

Aquagem Farms Inc
10.2006 - Current

Special Education Teacher

Brevard County Public Schools
08.1995 - 12.1998

Associate of Arts - General Studies

Brevard Community College

Bachelor of Arts - Exceptional Student Education

University of Central Florida
Kelly Mangano