KELLY MANICHANH

The duties of a Security Receptionist are to provide essential administrative and operational support to the Security Leadership and Management team. Works under close supervision, follows established processes and procedures to execute routine front desk security tasks, helping minimize risks to Navy Federal Credit Union assets, members, and employees.

• Maintain meticulous logs of daily activities and incidents, ensuring accurate records for audits and compliance.
• Monitor security surveillance systems and access control, contributing to a secure and efficient workplace.
• Streamline documentation processes to improve operational efficiency and data accuracy.
• Collaborate with team members to ensure adherence to organizational protocols and procedures.

• Utilized data analysis to optimize store layout and inventory management, increasing sales efficiency by 17%.
• Oversaw financial transactions, including cash handling, refunds, and exchanges, ensuring accuracy and compliance.
• Streamline inventory processes, reducing stock discrepancies, and improving cost control.
• Trained and coached staff on operational procedures, enhancing team productivity and performance.

• Operated POS systems to process customer transactions, ensuring accuracy in financial records.
• Organized merchandise displays and tracked inventory levels, contributing to efficient stock management.
• Provide exceptional customer service, resolving issues, and ensuring customer satisfaction.
• Maintained a clean and organized workspace, adhering to operational standards.
• Solved customer challenges by offering relevant products and services.

• Processes customer payments using the POS system, ensuring accurate financial transactions.
• Streamlined drink preparation processes, improving efficiency, and reducing wait times.
• Maintained a clean and organized workspace, adhering to health and safety standards.