Kelly Manion
Excelsior Springs,MO
Summary
Dynamic Assistant Manager with a proven track record at Sutherland Lumber Company®, specializing in inventory management and team leadership. Elevated annual sales through strategic operational improvements and exceptional customer relations. Expert in retail operations management, demonstrating a keen ability to motivate teams and enhance employee engagement. Achieved significant efficiencies by mastering merchandising and sales monitoring.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Sutherland Lumber Company®
Cameron, Missouri
06.2004 - Current
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Completed inventory audits to identify losses and project future demands.
- Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
- Enhanced sales by implementing merchandising and promotional improvements.
- Delegated daily tasks to team members to optimize team productivity.
- Collaborated with the store manager to develop strategies for achieving sales and profit goals.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
Assistant Manager
Lady Foot Locker
Independence, MO
03.2004 - 06.2004
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Analyzed trends, identifying consumer demand, and forecasting seasonal trends.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Maintained inventory accuracy, counting stock on hand, and reconciling discrepancies.
- Maintained a positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Delegated work to staff, setting priorities and goals.
- Initiated inventory control measures to manage and replenish stock, maintain costs, and meet customer demands while monitoring clothing, accessories, and shoe levels.
Education
EMT- Basic Certificate -
Coastal Carolina Community College
Jacksonville, NC12-2003
Advanced Veterinarian Assistant Certificate -
Coastal Carolina Community College
Jacksonville, NC08-2003
Some College (No Degree) - General Studies
Missouri Western State College
Saint Joseph, MOSkills
- Product and service knowledge
- Sales monitoring
- Merchandising
- Customer relations
- Inventory management
- Retail operations management
- Inventory control
- Customer service
- Employee engagement
- Team motivation
- Multitasking and organization
- Scheduling and planning
- Team leadership
Timeline
Assistant Manager
Sutherland Lumber Company®
06.2004 - Current
Assistant Manager
Lady Foot Locker
03.2004 - 06.2004
EMT- Basic Certificate -
Coastal Carolina Community College
Advanced Veterinarian Assistant Certificate -
Coastal Carolina Community College
Some College (No Degree) - General Studies
Missouri Western State College
Similar Profiles
Robert WestRobert West
Building Specialist at Sutherland Lumber Company®Building Specialist at Sutherland Lumber Company®
Jashanpreet KaurJashanpreet Kaur
IT Helpdesk Associate at Sutherland companyIT Helpdesk Associate at Sutherland company
Justin CottJustin Cott
Lumber Grader at Dwight Lewis Lumber CompanyLumber Grader at Dwight Lewis Lumber Company
Elisabetta SaundersElisabetta Saunders
General Technician at Paradise Productions KCGeneral Technician at Paradise Productions KC
Angela ParkerAngela Parker
Dispatch Supervisor at HallconDispatch Supervisor at Hallcon