Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Marcinko

Gillette

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines

Overview

18
18
years of professional experience

Work History

Wash Tech Team Lead

Tommys Express Car Wash
06.2024 - Current
  • Led technical team in troubleshooting and resolving operational issues to enhance service efficiency
  • Supervised daily operations of car wash systems, ensuring compliance with safety standards and procedures.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Conducted routine inspections to identify maintenance needs and operational issues.
  • Operated washing equipment to ensure thorough cleaning of vehicles and equipment.
  • Responded to customer inquiries and provided technical assistance over phone and in person.

Marcinko Horse Transport

Self
04.2017 - 01.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Maintained accurate logs of transportation activities and vehicle conditions.
  • Conducted pre-trip inspections to uphold safety standards and compliance.
  • Managed daily feeding and care routines for horses, ensuring optimal health and well-being.
  • Implemented safety protocols during handling and transportation of horses, minimizing risk of injury.

Dietary Aide

Marietta Memorial Hospital
02.2017 - 01.2018
  • Prepared and served nutritious meals in accordance with dietary guidelines for patient health.
  • Assisted in menu planning and ensured compliance with food safety regulations.
  • Collaborated with healthcare team to address dietary needs of patients effectively.
  • Monitored inventory levels and reported discrepancies to maintain operational efficiency.
  • Maintained cleanliness of dining areas and kitchen equipment to uphold health standards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.

Lead Cashier

Bomgaars Supply
08.2011 - 06.2014
  • Supervised daily cash operations, ensuring accuracy in register balances and transaction processing.
  • Trained and mentored new cashiers, enhancing team performance and customer service skills.
  • Implemented process improvements to streamline checkout procedures, reducing wait times for customers.
  • Managed inventory control for cash handling supplies, optimizing stock levels and minimizing shortages.
  • Resolved customer inquiries and complaints efficiently, maintaining high satisfaction levels during transactions.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Veterinary Technician

Animal Medical Center
08.2007 - 07.2011
  • Administered vaccinations and medications according to established protocols, ensuring patient safety and compliance.
  • Assisted in surgical procedures by preparing instruments and monitoring anesthesia, enhancing operational efficiency.
  • Conducted thorough physical examinations, identifying health issues promptly and facilitating timely interventions.
  • Streamlined record-keeping processes using electronic management systems, improving data accuracy and retrieval times.
  • Led the implementation of preventive care programs, significantly enhancing overall health outcomes for patients.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Managed front desk operations, ensuring efficient guest check-in and check-out processes.
  • Coordinated appointment scheduling and maintained accurate calendars for multiple executives.
  • Handled high-volume phone inquiries, providing prompt and courteous assistance to callers.
  • Developed and maintained filing systems, improving document retrieval speed and accuracy.

Education

West Liberty High School
West Liberty, OH

Skills

  • Teamwork and collaboration
  • Surgical preparation
  • Forklift operation
  • Cleaning solution preparation
  • Valid Driver's license
  • Clean driving record

Timeline

Wash Tech Team Lead

Tommys Express Car Wash
06.2024 - Current

Marcinko Horse Transport

Self
04.2017 - 01.2024

Dietary Aide

Marietta Memorial Hospital
02.2017 - 01.2018

Lead Cashier

Bomgaars Supply
08.2011 - 06.2014

Veterinary Technician

Animal Medical Center
08.2007 - 07.2011

West Liberty High School

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