Kelly Marsalis
Wichita,KS
Summary
Operations management professional with extensive experience in financial oversight and customer service. Demonstrated success in enhancing sales through strategic merchandising and maintaining accurate financial reporting. Proficient in QuickBooks and skilled in multitasking to ensure seamless customer experiences and foster strong client relationships.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Prime Storage
Wichita, Kansas
10.2023 - 08.2025
- Oversaw daily operations, including opening and closing routines, lease agreements, and move-in/move-out processes.
- Maintained clean, safe, and organized store environment to elevate customer experience.
- Executed daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Boosted sales through effective merchandising strategies and targeted promotions.
Administrative Assistant
SafetyTec
Wichita, Kansas
10.2022 - 03.2023
- Streamlined accounts payable processes to enhance efficiency and professionalism.
- Delivered customer service support by promptly addressing inquiries and resolving issues.
- Updated spreadsheets and databases to analyze and report on performance and sales data.
- Assisted coworkers and staff with special tasks daily, improving team collaboration.
Receptionist/Office Support
CarStoreUSA
Wichita, Kansas
07.2021 - 09.2022
- Streamlined front desk operations to enhance guest check-in and check-out efficiency.
- Directed incoming calls through a multi-line phone system to appropriate departments.
- Coordinated appointment scheduling for service and sales departments, improving daily workflow efficiency.
- Maintained accurate visitor logs and appointment records to ensure effective tracking.
Administrative Coordinator
US Logo
Wichita, Kansas
06.2012 - 07.2021
- Greeted visitors with professionalism and enthusiasm to enhance first impressions.
- Developed positive client relationships by promptly addressing inquiries via phone and email.
- Oversaw operations, including opening and closing duties, client proposals, and employee onboarding.
- Managed accounts receivable and payable, ensuring accurate financial records.
- Balanced cash drawer daily to maintain financial integrity.
- Assisted with pickups, streamlining delivery processes for clients.
- Handled invoicing efficiently to improve cash flow management.
Skills
- Operations management
- Accounts receivable and payable
- Multi-line phone systems
- Cash and banking transactions processing
- Financial management
- Multitasking and organization
- QuickBooks Enterprise and Microsoft Office proficiency
- Customer service and satisfaction strategies
- Clear verbal communication
Upon request
- Letters of recommendation from previous employers that highlight my skills and work ethics
Timeline
Assistant Manager
Prime Storage
10.2023 - 08.2025
Administrative Assistant
SafetyTec
10.2022 - 03.2023
Receptionist/Office Support
CarStoreUSA
07.2021 - 09.2022
Administrative Coordinator
US Logo
06.2012 - 07.2021