Kelly Marshall
Jackson,NJ
Summary
Ambitious Certified Technical Assistant efficient in timely task completion and providing innovative ideas to increase efficiency. Skilled in data entry, customer service and communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Technical Assistant
Colts Neck Township
Colts Neck, NJ
06.2021 - Current
- Provides technical assistance in the issuance of construction permits to ensure compliance with the provisions of the New Jersey Uniform Construction Code.
- Reviews applications for construction permits to ensure all necessary information and documents are included. Requests additional information/documents if needed. Requests additional information if directed by the Sub-Code or Construction Official.
- Determines prior approvals and plan review in accordance with the UCC.
- Aids the general public by providing information about the requirements and standards of the UCC.
- Collects fees for construction permits, violations, zoning review, COAH, and other routine fees.
- Determines the type of certificate required at job conclusion.
- Prepares monthly and quarterly reports for both Construction and Vital Statistics.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintains records and files.
- Answers phones and emails in a timely manner.
- Sets up rough and final inspections for building, fire, mechanical, plumbing, electric, CCO, smoke fire safety inspection, etc.
- Uses both Jungle Lasers and GovPilot on daily basis for Construction permits and OPRA.
- Acts as a liaison between the zoning, construction, and health department.
- Accepts payments for fire permits and inspections for events, CCOs, and the sale of residential homes.
- As the Deputy Registrar - Issues marriage, birth, and death certified copies for the Department of Vital Statistics.
- Handles marriage license application and issuance for Colts Neck Township residents.
Social Media Manager/Office Secretary
Finished Basement NJ
Freehold, NJ
08.2015 - 02.2020
- Maintained an up-to-date knowledge of emerging technologies related to social media marketing.
- Ensured compliance with company policies when publishing content online.
- Optimized posts for SEO purposes by researching relevant keywords and hashtags.
- Assisted in developing strategies for increasing following and engagement rates.
- Designed promotional materials using video editors and Apple applications.
- Posted content and advertisements on all social media networks.
- Communicated with other professionals to optimize company growth.
- Answered phones, emails, and social media messages with regards to scheduling appointments for estimates, inspections, and filming content.
- Visited job sites in person at the framing stage and final stage to collect payment and film content for social media.
- Coordinated all rough and final inspections with the township.
- Filled out and submitted all permit paperwork including zoning, health, and construction forms.
- Followed up with the township to obtain our Certificate of Approval.
- Coordinated the work of all Subcontractors.
Education
Deputy Registrar - Certified Municipal Registrar
State of New Jersey
02-2023
Technical Assistant Certification - Construction
Brookdale Community College
Lincroft, NJ03-2022
Skills
- Highly motivated
- Team player
- Document proficiency
- Reliable
- Organized
- Goal oriented
- Customer service
- Types over 100 words per minute
- Proficient in Jungle Lasers and GovPilot
Certification
- Certified Technical Assistant
- Certified Municipal Registrar
Accomplishments
- Recipient of the Roz Bosserdet BSC Scholarship in 2024.
Timeline
Technical Assistant
Colts Neck Township
06.2021 - Current
Social Media Manager/Office Secretary
Finished Basement NJ
08.2015 - 02.2020
Deputy Registrar - Certified Municipal Registrar
State of New Jersey
Technical Assistant Certification - Construction
Brookdale Community College
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