Kelly Martin
Katy,TX
Summary
Compassionate Nurse Case Manager offering 18 years of experience working with patients and families to facilitate smooth transitions following discharge from medical facilities. Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare.
Overview
11
11
years of professional experience
Work History
RN Case Manager
West Oaks Hospital
03.2021 - 03.2024
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
RN DON
Oceans Behavioral Hospital
01.2018 - 02.2021
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
RN Floor Nurse
Diboll Nursing Home
08.2013 - 12.2019
- Utilized [Software] to document nursing assessments, treatments, medications and discharge instructions.
- Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
- Promoted a safe environment by consistently adhering to infection control policies and procedures.
- Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
- Strengthened relationships between patients, families, and healthcare providers through clear communication and active listening skills.
- Communicated effectively with patients and family members to convey important instructions and discuss treatments.
- Administered medication such as insulin and monitored patients' responses to detect problems.
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
- Facilitated timely discharges through efficient coordination with case managers, social workers, and physicians.
- Managed medication cart and dispensed pills, oral therapies and intramuscular injections to patients on floor.
Education
Bachelor of Science - Nursing
UT of Tyler
Tyler, TX03.2009
Skills
- Chronic Disease Management
- Discharge Planning
- HIPAA Compliance
- Multidisciplinary Approach
Timeline
RN Case Manager
West Oaks Hospital
03.2021 - 03.2024
RN DON
Oceans Behavioral Hospital
01.2018 - 02.2021
RN Floor Nurse
Diboll Nursing Home
08.2013 - 12.2019
Bachelor of Science - Nursing
UT of Tyler
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