Kelly Martin
Memphis,TN
Summary
Reliable and punctual Pet Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. Friendly individual known for delivering quality care to animals and assisting with administrative tasks. Able to efficiently multitask between answering phone calls, composing emails, and scheduling appointments. Quick to learn and savvy with technology.
Overview
4
4
years of professional experience
Work History
Pet Care Specialist
Petsmart
06.2020 - Current
- Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.
- Handled animals safely and remained calm in different situations.
- Administered medications as prescribed to ensure the wellbeing of pets under care.
- Kept kennels clean, tidy and spaces stocked with items for pet or staff needs.
- Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.
- Documented pet care activities, immunizations and treatments delivered.
- Handled various breeds of dogs and cats, understanding their unique needs and behaviors.
- Educated pet owners on best practices for maintaining optimal health, safety, and happiness for their animals at home.
- Completed routine check-ups to assess animal health and chronic or acute concerns.
- Facilitated positive socialization experiences among different pets by monitoring playtime interactions closely.
- Helped potential adopters navigate processes, completed paperwork and assessed suitability for animal care.
- Reduced pet anxiety during owner absences with consistent routines and comforting interactions.
- Modified or help others modify pet behavior with proven, safe strategies.
- Contributed to business growth by fostering strong relationships with clients leading to referrals and repeat bookings.
- Managed scheduling effectively to accommodate multiple appointments while ensuring adequate attention was given to each pet's needs throughout the day.
- Enhanced pet health by providing daily exercise, grooming, and proper nutrition.
- Conducted basic grooming services with baths, brushing and nail clipping.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Participated in special events focused on community outreach and education about proper pet care.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Kept animals clean and free of contaminants to promote optimal health.
Education
Bachelor of Arts -
University of Memphis
Memphis TNHigh School Diploma -
Evangelical Christian School
05.2019
Skills
- Aquatic pet care
- Animal handling expertise
- Pet First Aid Knowledge
- Client Communication
- Animal Enrichment
- Hygiene maintenance
- Health monitoring
- Reptile care
- Small mammal care
- Exotic animal experience
- Animal Care
- Pet handling
Timeline
Pet Care Specialist
Petsmart
06.2020 - Current
Bachelor of Arts -
University of Memphis
High School Diploma -
Evangelical Christian School
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