Human Resource professional with over 20 years of experience in Recruitment, Staffing, and Talent Acquisition. Proven track record in high-volume recruitment and talent management, with strong organizational and analytical skills. Expertise in building relationships with clients and candidates, resulting in successful placements. Skilled in sourcing, screening, and matching candidates to job requirements, with a deep understanding of recruitment strategies and hiring processes.
Overview
19
19
years of professional experience
Work History
Supervising Associate/Recruiter
Ernest and Young
Virtual Employee, Michigan
08.2021 - 08.2025
Company Overview: Responsible for building a better world through top talent within the Audit Service Line
Developed recruitment strategies to attract experienced hires for Audit and served as a key contact for hiring managers and internal candidates.
Drove the recruiting process from the hiring approval stage to new hire orientation while integrating EY's brand strategy into all recruitment activities.
Managed the internal recruiting process for employees as they transfer between business units or service lines.
Advised hiring managers, recruiting leaders and other stakeholders as appropriate on progress of candidates and implementation of hiring plans based on business strategy.
Provided operational and process excellence to ensure a quality candidate experience.
Comprehensive interviews conducted with each candidate to assess their qualifications, skills and fit for the organization.
Stayed abreast of talent and labor market insights regarding Audit.
National Recruiter for T3(Transactional and Technical Topics) team from February 2023- May 2025 where I served as the main contact for all topics.
Worked closely with the visa and immigration team regarding international candidates and employees returning to the United States.
Completed a 5-month rotation with the Gig Now team where I assisted the team with processing and scheduling of contractor interviews.
West Region Recruiter for (13) offices from August 2021-February 2023 where I was the main contact for all Audit hiring needs for those offices.
Exceeded KPI's for each fiscal year.
Responsible for building a better world through top talent within the Audit Service Line
Senior Recruiter for Sales and Operations Business Units
PeopleScout at Change Healthcare
Virtual Employee, Michigan
01.2018 - 08.2021
Source, Recruit, Screen, Interview and Assess candidates for exempt roles within Sales/Operations and exceed the client's needs and expectations.
Maintain accurate candidate records and ensure ATS is up to date.
Participated in projects within Talent Acquisition on the client side.
Trained new hires on processes.
Proactively seeks new avenues to attract Diverse candidates for Sales and Operations.
Able to work in a fast-paced environment with adaptability to change.
Met and exceeded SLA's.
Engaged with job seekers at recruitment fairs, providing information about available positions and the company culture.
Maintain a high level of client satisfaction through Net Promoter Score surveys.
Was selected as the first ROD recruiter on the account which has now led to the ROD project for this client of over 8 recruiters (Recruiter on Demand).
Detail Oriented and extreme sense of urgency with response to both clients- Candidate and Hiring Manager.
Supported multiple SVP's and lines of business including Exempt and Non-Exempt roles.
Recruiter, Global Talent Acquisition- Finance, Risk and Information Management and Compliance
AMERICAN EXPRESS
Virtual Employee, Michigan
11.2015 - 12.2017
Responsible for developing and managing talent pipelines while ensuring optimal candidate experience.
Attract top talent through effective and creative talent acquisition strategies, including diversity pipelining, passive talent engagement via LinkedIn and referrals.
Ability to prioritize and plan for current and future client needs.
Performed as Project manager and Talent Advisor to business leaders for 30 - 70 open positions within Finance, Risk and Information Management and Compliance.
Provide guidance on job descriptions, sourcing talent optimization of interview processes through technology and coached Hiring Leaders on behavioral interview techniques.
Consult and educate hiring leaders on Immigration procedures and responsible for documentation of all candidates requiring visa support.
Responsible for the overall recruitment process for all lateral moves and promotions of positions up to VP level.
Achievement of an average time to fill for external hires is 27 days or less.
Serve as a positive business partner sharing market intelligence, effective and creative recruitment techniques and providing consultative recruitment expertise to my Hiring Leaders.
Ensure all companies comply with laws and regulations as it relates to online sourcing, recruiting and hiring practices are followed along with OFCCP regulations.
Strong knowledge of recruiting technology (Boolean search logic, Outlook, Excel, PowerPoint and Word).
Demonstrated ability to manage multiple projects and positions at the same time, floating between 3 different lines of Business.
Peoplescout, Talent Advisor for Medsurg
MCKESSON
Virtual Employee, Michigan
10.2014 - 10.2015
Responsible for recruitment of MedSurg locations that were located on the East Coast.
Filled all positions for new center opening in California securing all drivers needed, completing ahead of schedule.
Interviewed candidates via telephone for all open positions within my workbench.
Utilized different sourcing channels to achieve optimal results.
Senior Staffing Specialist
Kelly Services
Battle Creek, Michigan
02.2014 - 10.2014
Verified the hours worked for payroll once in the system for largest onsite client.
Ability to bring in new clients for the branch through effective email campaigns.
Assisted with weekly onsite orientations for two large clients at the branch.
Recruitment Relationship Manager
Allegis Group Services @ American Express
Virtual Employee, Michigan
12.2010 - 12.2013
Responsible for the overall daily management of all open positions within our business unit which included client relationships, driving the recruitment processes, managing the progress of the job searches, candidate experience and data management.
Acted as a Full Life Cycle Recruiter for High Volume Recruitment with 600+ hired per year.
Managed a virtual team of up to 12 employees with Recruiters and Recruitment Coordinators.
Built Relationships with different lines of business.
Completed weekly reporting on recruitment activity and job requisitions for management.
Trained new hires in the end-to-end recruitment process and best practices.
Developed strategic recruitment plan and overall daily management of all open positions.
Managed the process of all job searches within our business unit.
Built the American Express brand recognition in the marketplace by demonstrating a high level of industry knowledge.
Determined the appropriate strategic sourcing strategies through social media as well as partnerships with different local organizations.
Administered all background forms through HireRight and ChoicePoint.
Corporate Recruiter
American Express
Virtual Employee, Michigan
11.2006 - 12.2010
Identified top talent for Business and Consumer Travel through on-line resources including job boards, while utilizing AIRS search techniques and creative approaches to build pipelines for future talent.
Mentored junior recruiter and contractors new to our team.
Coordinated, facilitated and managed the complete interview process by conducting screenings, evaluations and assessments.
Developed strong relationships with hiring managers to ensure the ability to influence, guide and drive the hiring process.
Acted as a subject matter expert on recruitment initiatives and Business Travel.
Organized recruiting events for Business Travel Centers throughout the United States.
Hired a total of 330 candidates in the first 8 months of 2010 with an average Time to fill of 37 days.
Piloted the end-to-end recruiting process within Business Travel which is a process that is Business as usual.
Drafted and implemented hiring strategies to meet the business needs of Global Business Travel.
Assisted in a legal review for HR compliance and the GCO office for candidates that required Visa sponsorships.
Created a Travel Resource Sheet that includes information which provides clarity for both Consumer Travel and Business Travel Recruiters.
Facilitated and organized a call with the Omaha Chamber of Commerce to allow candidates a forum with questions about relocation to Omaha which resulted in 3 relocated candidates hired.
Education
Coursework - Communications
Central Michigan University
Mount Pleasant
Certificate - SHRM training Human Resources
Eastern Michigan University
Ypsilanti, MI
Skills
Organizational skills
High-volume recruitment
Leadership
Relationship building
Talent management and sourcing
Corporate and agency recruitment
Analytical skills
Reporting and analysis
Proficient in Microsoft Office Suite
Proficient in ATS systems
Awards
PeopleScout Employee of the Year Award, 2019
Certificates And Licenses
Hiring in the 21st Century, Macomb Community College, MI
Selecting Talent to Win, American Express, MI
Benefits Administration Basics, Macomb Community College, MI
Role In Labor Relations, Macomb Community College, MI
Occupational Health and Safety, Macomb Community College, MI
Black Belt in Diversity and Inclusion Certificate, 2016
Black Belt Certificate from Social Talent, 2016
EY Badge- Teaming
EY Badge- AI
EY Badge- Wellbeing
EY Badge- Agility
EY Badge Curiosity
EY Badge Business
References
References available upon request.
Timeline
Supervising Associate/Recruiter
Ernest and Young
08.2021 - 08.2025
Senior Recruiter for Sales and Operations Business Units
PeopleScout at Change Healthcare
01.2018 - 08.2021
Recruiter, Global Talent Acquisition- Finance, Risk and Information Management and Compliance