Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kelly McCalip

Howell,NJ

Summary

Dynamic Front End Manager and Bookkeeper at Stop & Shop, recognized for enhancing cash handling accuracy and minimizing discrepancies. Proven expertise in customer service and employee supervision, fostering a positive shopping experience while ensuring operational efficiency. Skilled in fraud prevention and time management, consistently delivering exceptional results in a fast-paced environment.

Overview

14
years of professional experience

Work History

Stop & Shop

Front End Manager/Bookkeeper
08.2017 - Current

Job overview

  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • Monitored cash drawers in 24 checkout stations to verify adequate cash supply.
  • Oversaw cashier operations, bookkeeping, and security.
  • Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
  • Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.

Stop & Shop

Cashier/Customer Service
07.2011 - 08.2017

Job overview

  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Howell High School
Howell,NJ

06-2011

University Overview

Skills

  • Customer service
  • Employee supervision
  • Staff supervision
  • Fraud prevention
  • Time management skills

Timeline

Front End Manager/Bookkeeper
Stop & Shop
08.2017 - Current
Cashier/Customer Service
Stop & Shop
07.2011 - 08.2017
Howell High School

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Kelly McCalip