Kelly McClinton
Los Angeles,CA
Summary
To secure a leasing/ Assistant Manager position where I can contribute to the properties profitability through experience, customer satisfaction, staff support, and knowledge of market trends. Highly motivated team player with a passion for customer engagement. My goal would be to build business strategy for the leasing team, and exceed owners expectations.
Overview
10
10
years of professional experience
Work History
PROPERTY MANAGEMENT
CAREER STRATEGIES
01.2022 - Current
- Review applications to determine eligibility for affordable housing program, approve applications for tenancy, conduct internal audits of tenant files to make sure they stayed in compliance, advised of corrections needed, errors and missing docs to satisfy each file, assist in setting and ensuring rent and income levels and utility allowances are properly adhered to, notify residents in writing of rent increases, new or recently changed standards in HUD
- Mixed use A+ property, retail on first floor, a certain portion was set aside for affordable housing.
OPERATIONS MANAGER
THE LA LUXURY
01.2018 - 01.2024
- Managed day to day operations of a luxury residential/ commercial sanitation company including sales, marketing and customer support
- Drove sales to meet and exceed targets increasing revenue by 25% within my first year
- Built meaningful business relationships with startups, well established companies as well as residential clients resulting in repeat sales and referrals
- Responsible for conducting new hire training, support, client retention, marketing and advertising campaigns.
PROPERTY MANAGER
HARD PROPERTY LLC
01.2016 - 01.2018
- On-site property manager supervised a team of 8
- Established and achieved financial goals, maintained a 98% occupancy, oversaw budgeting, vendor selection and quality assurance efforts, monitored daily income and expenses, maintenance expenditures, general ledgers, account payable, and landscaping projects including rehab and community construction
- Also developed and implemented marketing, leasing plans, assessed vendor products and maintained positive relationships.
ASSISTANT PROPERTY MANAGER
PEAK LIVING
01.2014 - 01.2016
- Worked directly with the property manager as support liaison between leasing staff, maintenance and residents
- Duties included leasing, accounting, property walks, move in/ out inspections, billing, payments, resident retention, preparing and posting notices, maintain records of all property activities and much more.
Education
Bachelor of Arts -
University Of Phoenix
06.2014
Skills
- Property Management Accounting
- YARDIE Voyager, Appfolio, CRM, OneSite
- SNAPPT
- Extremely Organized
- Detailed Oriented
- Excellent Customer Service
- Sales
Timeline
PROPERTY MANAGEMENT
CAREER STRATEGIES
01.2022 - Current
OPERATIONS MANAGER
THE LA LUXURY
01.2018 - 01.2024
PROPERTY MANAGER
HARD PROPERTY LLC
01.2016 - 01.2018
ASSISTANT PROPERTY MANAGER
PEAK LIVING
01.2014 - 01.2016
Bachelor of Arts -
University Of Phoenix
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