Lead Medical Trainer and Senior Business Sales Consultant
Revere Management and Distribution, LLC
- Medical Lead Trainer: Restructured and implemented a new training course for medical offices within 2 weeks of hire, reducing hours of training by 80%.
- Conducted presentations as the lead trainer, showcasing expertise and enhancing the company's professional image.
- Trained new medical accounts on all operational procedures, agreements, and requirements for setup, resulting in a substantial increase in clinic staff efficiency.
- Trained clinic owners, office staff and physicians on medical necessity, related diagnosis codes, medical chart notes, ordering of products, pre-approvals, billing, usage reporting and invoice payments.
- Forecasted and tracked key account progress metrics by preparing reports on account status through google tracking and reporting sheets, and presented results in weekly, company meetings.
- Developed and maintained trusted advisor relationships with account owners, fostering long-lasting partnerships.
- Increased clinics volume by implementing new vertical markets and forecasted and tracked key account progress metrics.
- Resolved complex account issues promptly and effectively, maintaining a 95% customer satisfaction rate.
- Served as a Senior Business Sales Consultant in addition to being the Lead Medical Trainer: Recruited and managed new accounts, ensuring adherence to Medicare guidelines and achieving an increase in revenue in the current vertical segment.
- Obtained referrals, monitored competitor's products and competitive activity, including relevant products, sales, reimbursements, terms, and marketing data.
- Collaborated with the sales team to identify and capitalize on opportunities, contributing to a 30% increase in territory growth.
- Attended and participated in all meetings as requested by senior management, traveled as needed to accomplish company objectives, conducted presentations, and consistently operated within company expense guidelines.
