KELLY MCDONALD
Sioux Falls,South Dakota
Overview
19
19
years of professional experience
Work History
Quality Assurance Engineer
RXMX
Sydney, NSW
04.2020 - 12.2024
- Performed functional, integration, and regression testing within software development procedures and processes
- Created and maintained test cases to ensure testing coverage
- Worked with design, development, and operations teams to ensure software conformed to requirements and end-user needs
- Documented testing results and informed management of software go/no go status
Education and Quality Coordinator
AVERA HEALTH
Sioux Falls, South Dakota
04.2017 - 06.2019
- Tested new features and functions of Meditech EMR software
- Updated upper-level management regarding Meditech issues and staff error rates
- Assessed software issues and suggested enhancements to Meditech staff
- Tracked, researched, educated, and resolved subscriber and/or guarantor issues
Quality Analyst - Integration Tester
DOCUTAP
Sioux Falls, South Dakota
08.2015 - 03.2017
- Worked with design teams to ensure software enhanced clinic user experience and efficiency
- Identified defects, documented and resolved product issues within product live cycle (Agile)
- Trained/Mentored other QA personnel in clinic workflow and DocuTAP Electronic Medical Records (EMR) software features
Quality Analyst
DOCUTAP
Sioux Falls, South Dakota
10.2014 - 07.2015
- Trained support staff to troubleshoot HL7 message issues in production
- Managed testing of HL7 messages
- Identified, documented and resolved defects in HL7 messages
Business Analyst
DOCUTAP
Sioux Falls, South Dakota
02.2013 - 10.2014
- Worked with clients to gather software requirements
- Translated requirements into feature documentation
- Acted as a liaison between the client and development
Documentation Specialist
DOCUTAP
Sioux Falls, South Dakota
04.2012 - 02.2013
- Created/Maintained help system documentation and user guides
- Documented software release changes and new features
- Acted as a liaison between the client and development
Implementation Training Specialist
DOCUTAP
Sioux Falls, South Dakota
08.2007 - 04.2012
- Identified defects in User Experience and functions
- Implemented/Supported clinics using the DocuTAP EMR solution, including front desk, clinical, and billing personnel
- Designed, created and facilitated five-day training program for client clinic and internal staff
- Developed user guide documentation
- Planned and authored Captivate patient registration and EMR Computer Based Training (CBTs)
Instructional Designer
HUTCHINSON TECHNOLOGY
Sioux Falls, South Dakota
01.2006 - 01.2007
- Developed on-line testing for visual quality inspectors
- Provided instructional design support to Focus Factory site
- Developed training classes and programs according to defined needs
- Converted instructor-led materials to self-paced, electronic-based modules
- Provided Microsoft Office support to ID group and other groups and sites
Timeline
Quality Assurance Engineer
RXMX
04.2020 - 12.2024
Education and Quality Coordinator
AVERA HEALTH
04.2017 - 06.2019
Quality Analyst - Integration Tester
DOCUTAP
08.2015 - 03.2017
Quality Analyst
DOCUTAP
10.2014 - 07.2015
Business Analyst
DOCUTAP
02.2013 - 10.2014
Documentation Specialist
DOCUTAP
04.2012 - 02.2013
Implementation Training Specialist
DOCUTAP
08.2007 - 04.2012
Instructional Designer
HUTCHINSON TECHNOLOGY
01.2006 - 01.2007
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