Summary
Overview
Work History
Education
Skills
Timeline
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RAVEN SANDERSON

Bridgeport

Summary

High-performing, a strategic-thinking healthcare professional with more than 20 years of extraordinary experience. Highly skilled at relationship building with clients and across organizations and teams; exceptional writing, presenting, and interpersonal communication skills. Adept at assessing needs, generating options and implementing solutions in collaboration with clients to process their claims in an expedited manner.

Overview

9
9
years of professional experience

Work History

Branch Administrator

Caring People Inc.
01.2022 - Current
  • Assesses employee performance and developed improvement plans.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Oversees and manages 3 regional branches team consisting of 10 healthcare professionals and 25 caregivers.
  • Developed and updated department goals and achievements throughout fiscal year.

Human Resources Compliance Assoc.

Caring People
02.2021 - Current
  • Ensures employee profiles are completed thoroughly. Conducts new hire orientations to review company policies and procedures.
  • Partners with senior leadership to establish and develop HR policies and onboarding procedures.
  • Plans and manages recruitment activities for new hires using strategic personnel, staffing and position management practices.
  • Filling in without breakage in workflow.

Human Resource Manager

CASSENA CARE
06.2015 - 10.2019
  • Conducted over 50 employment orientations to incoming employees.
  • Selected and interviewed 30 candidates for all available positions.
  • Completed payroll processing from start to finish for more than 40 employees.
  • Streamlined the payroll process reducing errors and corrections by 10%.

Patient Relations Specialist

CASSENA CARE
12.2014 - 06.2015
  • Achieved 90% of clinical goals and consistently generated improved health outcomes by educating and empowering patients in effective disease management.
  • Earned 95% engagement rate by creating trust and rapport with patients and adopting Information- Motivation-Behavioral (IMB) Model to successfully pinpoint and shift core obstacles to change.
  • Attained 94% medical record completion rate by employing highly effective interviewing techniques and meticulous oversight of reporting processes.

Education

High School Diploma -

The Bridge Academy
Bridgeport, CT

Skills

  • Process Development
  • Client Relations Specialist
  • Staffing Management
  • Strong Medical Ethics
  • Conflict Resolution Techniques
  • Exceptional Organizational Skills
  • Excellent Oral and Written Communication Skills
  • Training and Development
  • Superb Managerial and Leadership Skills
  • Administrative Acumen

Timeline

Branch Administrator

Caring People Inc.
01.2022 - Current

Human Resources Compliance Assoc.

Caring People
02.2021 - Current

Human Resource Manager

CASSENA CARE
06.2015 - 10.2019

Patient Relations Specialist

CASSENA CARE
12.2014 - 06.2015

High School Diploma -

The Bridge Academy

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RAVEN SANDERSON