Kelly McKinney
Hilton Head Island,SC
Summary
To contribute to the dental team and overall asset to the practice. Talented Dental Assistant with 3 years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments. Adaptable in both front and back offices. A quick learner with the desire to continue growing within this field.
Overview
7
7
years of professional experience
Work History
Dental Assistant
Dr. Shelley Murphy/Distinctive Dentistry
07.2021 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Successfully assisted dentist by performing 4 and 6 -handed dentistry and other chair-side duties.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety adhering the the most current OSHA guidelines.
Dental Receptionist/Dental Assistant
Dr. Elizabeth Galloway
08.2020 - 07.2021
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Cross trained in supporting both front and back offices.
Dental Receptionist
Dr. Elizabeth Sugg
02.2018 - 08.2020
- Provided excellent customer service to create positive experiences and build patient trust.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Helped patients complete necessary medical forms and documentation.
- Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
Skills
Dental impressions
Certified in Dental Radiography
Zoom Whitening
Equipment Sterilization
Timeline
Dental Assistant
Dr. Shelley Murphy/Distinctive Dentistry
07.2021 - Current
Dental Receptionist/Dental Assistant
Dr. Elizabeth Galloway
08.2020 - 07.2021
Dental Receptionist
Dr. Elizabeth Sugg
02.2018 - 08.2020
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