Kelly Mclean
Woodbridge,VA
Summary
Operations and Property Management Leader with 5+ years’ experience. Driving revenue growth, team performance, and
operational efficiency for multi-million-dollar residential portfolios. Proven record of exceeding NOI targets, cutting costs
by 10-20%
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Manager
The Michael's Organization
Fort Belvoir, Virginia
01.2025 - 09.2025
- Engaged residents through community events and social media to foster connections.
- Implemented strategies that increased community engagement and participation.
- Managed resident inquiries and service requests to ensure prompt resolution.
- Collaborated with maintenance staff to uphold community standards consistently.
- Coordinated feedback sessions to gather resident input for improving experiences.
- Maintained accurate records of resident interactions and concerns systematically.
- Performed regular inspections on buildings and common areas, identifying necessary repairs.
- Oversaw recruitment and training processes for new community team members.
Registrar
Prince William County Public Schools
Woodbridge, Virginia
09.2023 - 05.2024
- Managed student enrollment processes for Prince William County Public Schools, ensuring compliance with district regulations.
- Coordinated registration events, providing comprehensive support to families and students.
- Maintained accurate student records within the school database system.
- Assisted staff with data entry and document verification tasks for efficiency.
- Communicated enrollment policies to parents and guardians to enhance understanding.
- Resolved student inquiries regarding registration and enrollment issues promptly.
- Reviewed documentation prior to system entry to ensure accuracy.
- Prepared documentation for registration, enrollment, and graduation processes efficiently.
Property Manager
Hawthorne Residential Partners
Wilmington, North Carolina
10.2017 - 11.2019
- Oversaw property inspections, ensuring compliance with safety standards and regulations.
- Managed tenant relations, promptly addressing maintenance requests and concerns.
- Coordinated lease agreements, facilitating smooth onboarding processes for new tenants.
- Implemented effective marketing strategies to attract prospective tenants.
- Supervised maintenance team, scheduling routine property upkeep to maintain quality.
- Processed lease applications, conducting accurate background checks for applicants.
- Maintained precise records of property expenses and financial transactions.
- Collaborated with vendors to ensure timely and quality service delivery for repairs.
Education
High School Diploma -
Lower Township Regional HS
Lower Township, NJ06-2004
Skills
- Community engagement and event coordination
- Resident relations and tenant management
- Record maintenance and data analysis
- Compliance oversight and workplace safety
- Time management and conflict resolution
- Daily operations management
- Crisis management
- Proficient in Microsoft Office Suite
- Facility repair reporting
- CRM software expertise
Certification
Virginia Notary Public
Recommendations
Chris Floyd, Facilities Director- (The Michaels Organization)
Kelly is an exceptionally professional individual who consistently demonstrates a keen attention to detail in all aspects of her work. She excels in leadership and development, working closely with staff to ensure they are properly trained and fully prepared to effectively serve residents and customers.
Her communication skills are excellent, enabling her to convey detailed and complex information clearly and effectively via email and other communication platforms.
I would highly recommend Kelly to any employer seeking a truly qualified and capable candidate
Timeline
Community Manager
The Michael's Organization
01.2025 - 09.2025
Registrar
Prince William County Public Schools
09.2023 - 05.2024
Property Manager
Hawthorne Residential Partners
10.2017 - 11.2019
High School Diploma -
Lower Township Regional HS