Summary
Overview
Work History
Education
Skills
Timeline
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Kelly McVeigh

DARIEN

Summary

Dynamic Sales Manager with a proven track record at AmeriPro Roofing, excelling in lead generation and contract negotiation. Leveraging exceptional communication and problem-solving skills, I successfully generated $3.1M in revenue while fostering strong client relationships and training teams to achieve outstanding results. Passionate about driving success and enhancing customer satisfaction.

Overview

9
9
years of professional experience

Work History

Sales Manager

AmeriPro Roofing
Downers Grove
10.2020 - 07.2024
  • I generated my own leads by conducting customer consultations to assess prospects' roofing, siding, and gutter needs. Demonstrated excellent communication skills by using rapport-building and effective sales strategies. Collaborated with installation teams to ensure project requirements were met. Managed client relationships through regular follow-up communications and updates. Resolved customer issues in a timely manner, while ensuring satisfaction at all times. Negotiated contracts with clients, and used sales techniques to successfully upsell services and products.

Director of Operations

XELOR Construction
Los Angeles
03.2017 - 11.2019
  • Oversaw daily operations to ensure project timelines and quality standards. Reported directly to the CEO/Owner. I was responsible for staffing, interviewing, hiring/firing, training, HR, lead production, daily sales metrics, streaming dispatch, scheduling, payroll, IT, and financing. Successfully ran a ten- to twenty-person call center and managed outside sales agents as well. Provided leadership and guidance to all staff, maintaining a safe, happy, and healthy work environment.

Retention Manager

1-800-REMODEL
Los Angeles
06.2015 - 03.2017
  • Reported directly to CEO/Owner. Acted as a liaison between outside sales agents and disengaged/cancelling customers. Worked an aged database of purged sales from initial contact to fresh sale. Generated $3.1M in 2016. Additionally, assisted in running the call center, helped sales managers close new business, and ran financing applications.

Education

Some College (No Degree) - Business Administration

College of DuPage
Glen Ellyn, IL

Skills

  • Customer consultations
  • Sales strategy
  • Contract negotiation
  • Lead generation
  • Effective communication
  • Problem solving
  • Training and development
  • Relationship management

Timeline

Sales Manager

AmeriPro Roofing
10.2020 - 07.2024

Director of Operations

XELOR Construction
03.2017 - 11.2019

Retention Manager

1-800-REMODEL
06.2015 - 03.2017

Some College (No Degree) - Business Administration

College of DuPage

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