Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Mele

Las Vegas

Summary

Dynamic professional with a proven track record at Trader Joe’s, excelling in customer service and forklift operation. Leveraged teamwork and collaboration to enhance team productivity by 30%. Skilled in multitasking and organization, consistently exceeding performance expectations while promoting safety and efficiency.

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Overview

26
26
years of professional experience

Work History

Crew Member

Trader Joe’s
02.2014 - 02.2025
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Stocked shelves to organize aisles in assigned department.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Collaborated with management to develop strategic plans that aligned with company objectives.
  • Improved overall team performance with regular coaching, feedback, and mentoring sessions.
  • Enhanced team productivity by implementing efficient processes and procedures.
  • Led by example, demonstrating strong work ethic and commitment to excellence.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Minimized product damage through careful maneuvering and transporting of fragile items.

School Bus Driver

Windham Raymond School District Rsu 14
08.2012 - 01.2014
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
  • Communicated information to parents to promote good communication and transparency.
  • Assisted children with special needs in boarding and alighting bus, ensuring their safety and comfort.
  • Maintained record of impeccable punctuality, ensuring that students arrived at school and home on time.
  • Drove bus along assigned route, picking up students.
  • Supervised students during loading, unloading and on bus.
  • Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
  • Adhered to all industry regulations, maintaining a clean driving record and up-to-date licenses.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Operated with safety and skill to avoid accidents and delays
  • Have my Class B CDL with passenger and air brake endorsement.

Center Store Manager

Albertsons
11.2002 - 06.2012
  • Provided exceptional customer service by addressing concerns promptly and professionally.
  • Collaborated with fellow managers to develop innovative marketing campaigns and drive sales growth.
  • Mentored new employees on company policies, procedures, and best practices to ensure a well-trained workforce.
  • Reduced inventory shrinkage through diligent monitoring, proper storage, and rotation of perishable items.
  • Managed inventory levels effectively, ensuring stock was available to meet customer demand while minimizing waste due to spoilage or obsolescence.
  • Established strong relationships with vendors to negotiate better pricing, secure exclusive deals, and ensure timely deliveries of stock.
  • Enhanced store sales by implementing effective merchandising strategies and optimizing product placement.
  • Assisted in setting up attractive displays that showcased featured products while adhering to company guidelines regarding visual presentation.
  • Contributed to a positive store culture by actively participating in staff meetings, sharing ideas and best practices, and providing support for colleagues as needed.
  • Improved employee morale by fostering a positive work environment, encouraging teamwork, and recognizing exemplary performance.
  • Increased customer satisfaction with exceptional service, addressing concerns promptly and professionally.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.

Professional School Bus Driver

Clark County School District, CCSD
01.1999 - 05.2001
  • Ensured compliance with local traffic laws as well as district policies for student transportation services.
  • Maintained accurate records of daily mileage logs, fuel expenses, incident reports, and other relevant documentation related to bus operations.
  • Enhanced safety by conducting regular vehicle inspections and maintenance procedures.
  • Managed emergency situations effectively, prioritizing student safety and well-being above all else.
  • Contributed to efficient communication between school officials by reporting any significant issues or concerns in a timely manner.
  • Developed strong relationships with fellow drivers, dispatchers, mechanics, and other key personnel involved in maintaining smooth operation of the transportation department.
  • Communicated regularly with parents regarding pick-up times, drop-off locations, and any incidents that occurred on the bus.
  • Improved efficiency with route planning, ensuring timely arrival at each stop while minimizing fuel consumption.
  • Promoted a clean and orderly environment on the bus through routine inspection of seating areas after each trip.
  • Assisted special needs students in boarding and disembarking the bus safely, demonstrating empathy and patience.
  • Maintained vehicle safety by conducting thorough pre-trip and post-trip inspections.
  • Upheld a clean driving record throughout tenure as Class B CDL Driver, reflecting commitment to safe driving practices.
  • Navigated challenging road conditions, ensuring safe transportation of goods and passengers.
  • Skilled driving in poor weather conditions.
  • Clearly and effectively communicated with other drivers and dispatch via radio.
  • Completed School Bus Driver training and received my Class B CDL with passenger and airbrake endorsement.

Education

High School Diploma -

Bonanza High School
Las Vegas, NV
05-1995

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Forklift operation
  • Forklift operator certification
  • Loading and unloading

Timeline

Crew Member

Trader Joe’s
02.2014 - 02.2025

School Bus Driver

Windham Raymond School District Rsu 14
08.2012 - 01.2014

Center Store Manager

Albertsons
11.2002 - 06.2012

Professional School Bus Driver

Clark County School District, CCSD
01.1999 - 05.2001

High School Diploma -

Bonanza High School

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Kelly Mele