Enhanced guest satisfaction by providing efficient check-in and check-out processes.
Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
Processed financial transactions accurately using property management software systems while safeguarding against fraud or theft attempts at all times.
Trained new hires on company policies, software systems, and best practices for front desk operations, leading to successful onboarding experiences.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Helped patients complete necessary medical forms and documentation.
Maintained current and accurate medical records for patients.
Checked patient insurance, demographic, and health history to keep information current.
Supported office staff and operational requirements with administrative tasks.
Adhered to strict HIPAA guidelines to protect patient privacy.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Assistant Teacher
Ingleside Baptist Church
08.2016 - 05.2018
Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Worked with teachers to design lesson plans and coordinate activities for classes.
Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
Paraprofessional
ACE
10.2018 - 08.2024
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.