Kelly Mondestin
Milford,DE
Overview
15
15
years of professional experience
Work History
Field Irrigation Installer
Walls Irrigation
Milford, DE
05.2020 - Current
- Identified, ordered, and installed parts for irrigation systems.
- Troubleshot existing irrigation systems to identify problems and make repairs.
- Maintained records of all services performed on each job site.
- Ensured compliance with safety protocols while handling tools and equipment.
- Provided customers with detailed instructions on how to operate their new irrigation system.
- Dug trenches, laid pipes, connected wiring, and tested sprinkler heads during installation process.
- Adjusted valves and pressure gauges when necessary to maintain proper water flow throughout the system.
- Managed inventory of supplies used in installations including fittings, valves, piping.
- Repaired broken or malfunctioning parts using hand tools such as wrenches, pliers.
- Responded quickly to emergency repair requests from clients due to weather conditions or other factors.
- Cut diverse pipe sizes and lengths to prepare for installation.
- Inspected installations to repair leaks and make adjustments to pipes.
- Verified and gathered measurements to determine proper piping sizes.
Firefighter
Carlisle Fire Department
Milford, DE
01.2014 - Current
- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
- Performed search and rescue operations in hazardous environments.
- Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
- Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
- Responded quickly to hazardous materials incidents by containing spills or leaks with appropriate protective gear.
- Assisted in cleaning up hazardous materials following an incident scene.
- Provided support services during natural disasters such as floods or hurricanes.
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
- Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Trained continuously to maintain required physical fitness for demanding work.
- Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Answered emergency situations and assessed conditions to contain fires, assist victims, and prevent escalation.
- Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
- Combatted fires by holding nozzles and directing streams of fog, chemicals or water.
- Participated in fire and life safety inspections of commercial and residential properties and checked operating condition of hydrants.
- Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
- Responded to fire and safety-related emergency calls in local area.
- Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
- Observed strict safety protocols to maintain personal and coworker safety.
- Used axes and other tools to break through windows and debris.
- Located victims trapped by fires, extricated and rendered first aid.
- Collaborated with Hazmat to clean up chemical and oil spills.
Credit Manager
my way leases
Milford, DE
12.2017 - 05.2020
- Ensured timely and accurate processing of all credit transactions.
- Developed and maintained relationships with customers to ensure prompt payments on accounts receivable.
- Monitored customer account details for non-payments, delayed payments and other irregularities.
- Analyzed financial data to determine the degree of risk involved in extending credit.
- Assessed customer creditworthiness based on financial reports, payment histories and other sources of information.
- Collected overdue payments from customers using various methods such as phone calls, emails or letters.
- Negotiated repayment plans with debtors who were unable to pay their full balance due immediately.
- Reviewed customer accounts for potential write-offs or adjustments due to inaccurate invoicing or defective merchandise returns.
- Generated monthly statements for customers with delinquent accounts and provided updates regarding collection activities.
- Performed periodic audits of customer accounts to ensure compliance with company policies and procedures.
- Investigated discrepancies between actual balances owed by customers versus amounts recorded in company's accounting system.
- Provided guidance and support to other departments regarding the development of new credit policies and procedures.
- Evaluated customer applications for credit limits in accordance with established guidelines.
- Maintained complete records of all customer accounts including contact information, payment history, notes on collection efforts and related documents.
- Assisted external auditors by providing requested documentation pertaining to customer accounts.
- Maintained a current knowledge base of applicable laws governing commercial credit transactions.
- Prepared monthly departmental reports summarizing the status of outstanding receivables.
- Coordinated the preparation of legal documents used in collections proceedings when necessary.
- Collaborated cross-functionally with sales, management and other departments to maintain effective operations.
- Evaluated business practices and loan procedures to assess risk and develop mitigation plans to protect business operations and assets.
- Submitted delinquent accounts to collections department or outside resources.
- Reviewed accounts for signs of fraud and non-payment issues.
- Implemented new initiatives, which resulted in quicker payments and better turnaround times to resolve customer issues.
- Completed ongoing professional training to facilitate accurate and productive credit management.
- Applied deep understanding of industry best practices and legal requirements to prevent critical incidents.
Sales Manager
Rent A Center Warehouse & Retail Store
Milford, DE
09.2015 - 11.2017
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Collaborated with marketing team to create promotional materials for target customers.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Researched potential customers using various sources such as public records, web searches.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Implemented process changes designed to streamline workflow within the department.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Performed sales consultations and educated clients on products and services.
- Achieved company growth and brand development through market expansion and sales.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Executed strategic sales plans to expand customer base and revenue.
- Resolved customer complaints regarding sales and service.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Supported sales team members to drive growth and development.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
Auto Mechanic
Jean auto repair
Milford, DE
01.2010 - 02.2012
- Performed routine maintenance such as oil changes, tune-ups and brake repairs.
- Diagnosed mechanical issues using specialized tools and equipment.
- Repaired or replaced worn parts such as brakes, spark plugs and radiators.
- Tested vehicle engines to identify malfunctions.
- Inspected vehicles for damage and recorded findings in a computer system.
- Conducted regular inspections of vehicles to ensure they were safe to drive.
- Replaced engine components including filters, belts, hoses and pumps.
- Repaired or replaced faulty electrical wiring systems in automobiles.
- Adjusted carburetors, valves and other related components to ensure optimal performance.
- Rebuilt engines from the ground up by replacing pistons, bearings and seals.
- Installed air conditioning units into cars according to manufacturer specifications.
- Disassembled engines and examined parts for wear or damage with precision measuring instruments.
- Cleaned out fuel injection systems using special chemicals designed for the task.
- Inspected steering systems, suspension joints and wheel bearings for signs of wear.
- Assessed overall condition of vehicles after servicing was complete before returning them to customers.
- Provided detailed estimates of repair costs upon request from customers prior to beginning work.
- Scheduled appointments with customers promptly so that their vehicles could be serviced in a timely manner.
- Inspected, replaced and repaired defective parts and completed preventive maintenance.
- Maintained clean, safe and organized work area and reception room.
- Analyzed and diagnosed automotive problems and completed skilled mechanical work.
- Explained automotive problems and repairs to customers in clear, concise language.
School
MTC colleg
St Louis, MO
09.2009 - 06.2011
- Assisted with troubleshooting existing designs to identify potential issues or areas of improvement.
- Inspected equipment installations and repairs as necessary to ensure quality control.
- Maintained records of all activities related to mechanical engineering projects.
- Keep accurate records of parts used during each assembly task.
- Assist in training new employees on the proper use of tools and equipment related to their job duties.
- Work cooperatively with team members to complete tasks efficiently within established deadlines.
- Verify that all connections are secure before moving on to the next step in the process.
- Perform preventative maintenance on machines used in the assembly process.
- Follow safety regulations when operating equipment and handling materials.
- Identify problems with malfunctioning equipment or processes and make necessary repairs or adjustments as required.
Education
High School Diploma -
Milford High School
Milford, MA06-2007
Skills
- Safety Procedures
- Erosion Control
- System Installation
- Pressure Regulation
- Electrical Wiring
- Relationship Building
- Piping specifications
- Equipment Maintenance
- Teamwork and Collaboration
- Excellent Communication
- Commercial construction experience
- Septic System Installation
- Parts Fabrication
- Hand and power tools
- Inventory Management
- Work Order Management
- Vehicle inspections
- Hydraulic Repair
- Maintenance and repairs
- Power Steering Repair
- Troubleshooting skills
- Battery testing
- Grease and Lubricant Application
- Performance Tuning
- Heavy Equipment Repair
- [Type] industry regulations knowledge
- Repairs knowledge
Timeline
Field Irrigation Installer
Walls Irrigation
05.2020 - Current
Credit Manager
my way leases
12.2017 - 05.2020
Sales Manager
Rent A Center Warehouse & Retail Store
09.2015 - 11.2017
Firefighter
Carlisle Fire Department
01.2014 - Current
Auto Mechanic
Jean auto repair
01.2010 - 02.2012
School
MTC colleg
09.2009 - 06.2011
High School Diploma -
Milford High School
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