Kelly Moore
New Port Richey
Summary
Unit Secretary with extensive experience at HCA Trinity, skilled in managing patient information and electronic health records. Achieved operational efficiency through precise appointment scheduling and strong relationship-building with patients and staff. Dedicated to maintaining patient confidentiality while providing exceptional clerical support in high-pressure settings.
Overview
18
18
years of professional experience
Work History
Unit Secretary Emergency Department
HCA Trinity
Trinity
09.2007 - 03.2025
- Delivered patient information to expedite timely admissions and discharges.
- Entered patient information into hospital databases with attention to detail and accuracy.
- Maintained a clean and organized front desk and reception area.
- Scheduled and confirmed patient appointments for diagnostic, surgical, and consultation services.
- Compiled reports on daily activities for review by supervisor.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Coordinated with other departments to ensure timely delivery of services to patients.
- Managed unit call reception and routed calls to correct department.
- Compiled and filed medical reports, charts, and correspondence.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
- Monitored office supplies inventory and placed orders when necessary.
- Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
- Managed confidential information with discretion and in accordance with HIPAA guidelines.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
- Answered phone calls, handling inquiries, and transferring calls to appropriate departments.
- Managed multiple projects simultaneously while meeting deadlines consistently.
Education
High School Diploma -
Dominican Commercial High School
Jamaica, NY06-1986
Skills
- Patient information management
- Electronic health records
- Appointment scheduling
- Data entry and clerical support
- Patient confidentiality
Timeline
Unit Secretary Emergency Department
HCA Trinity
09.2007 - 03.2025
High School Diploma -
Dominican Commercial High School
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