KELLY MORESCO
Pacifica,USA
Summary
Eager to launch a career in HR after recently completing my degree from the College of San Mateo
Overview
11
11
years of professional experience
Work History
Salesperson
James Ford
Half Moon Bay, USA
01.2021 - 08.2024
- Discovering the need
- Calm under pressure
- Cheerful
- Guiding people through the process of picking the right vehicle and through the buying process
Manager Trainee
Sonora Hertz
Sonora, USA
01.2018 - 01.2020
- Provide the best customer service to offer.
- Wash Cars and make sure they are clean and mechanically good for customers.
- Deliver vehicles to remote locations and customers
Customer Services Agent
Hertz Rent A Car
San Francisco, USA
01.2016 - 01.2018
- Helping customers going through the process of renting a car.
- Explaining the contracts to the customer and making sure they know what to expect from them and the customer and or company.
- Helping customers with trouble that may have risen over their rental and helping them with whatever they need.
- Meeting different types of customers and adapting to them and making sure they get a pleasant service from us.
Assistant Supervisor
Shamrock Ranch
01.2014 - 01.2016
- The primary role is to ensure the safety of the dogs in our care and providing a fun environment that promotes socialization and good doggy manners.
Education
Certificate - Human Resources Management
College of San Mateo
San Mateo, CA06-2025
Skills
- Listening to the customer
- Delivering in a timely fashion
- Organized
- Prompt
- Conflict resolution
- Customer service
References
- Dan Hamren _ James Ford 650-698-9972 Hamrendan@gmail.com
- Kevin Griffin Discount Plumbing & Rooter Ince 415-550-0336
- Kylie Page Kaiser 650-222-0394
Timeline
Salesperson
James Ford
01.2021 - 08.2024
Manager Trainee
Sonora Hertz
01.2018 - 01.2020
Customer Services Agent
Hertz Rent A Car
01.2016 - 01.2018
Assistant Supervisor
Shamrock Ranch
01.2014 - 01.2016
Certificate - Human Resources Management
College of San Mateo