Summary
Overview
Work History
Education
Skills
Timeline
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KELLY MOSHER

KELLY MOSHER

Rochester,NY

Summary

Accomplished Clinical Research Coordinator with a proven track record at the University of Rochester, adept in documentation management and fostering interpersonal relationships. Leveraged good clinical practice to enhance study outcomes, demonstrating a keen attention to detail and robust problem-solving skills. Excelled in streamlining processes, significantly improving team efficiency and project timelines.

Overview

5
5
years of professional experience

Work History

Clinical Research Coordinator

University of Rochester Cardiology
Rochester, NY
01.2025 - Current
  • Organized, analyzed and modeled study data.
  • Provided guidance on Good Clinical Practice regulations and other applicable regulatory standards.
  • Provided training to study staff on protocol requirements and GCP regulations.
  • Gathered and reviewed study data.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Administrative Coordinator

UR Medicine Cardiac Care
Rochester, NY
08.2024 - 01.2025
  • Managing Internal Medicine Rotations, Family Medicine, Hypertension, MedSIS 635, and PM&R Rotations.
  • Student Shadowing Requests.
  • Gift Bursts (Advancements)
  • Coordinated internal meetings, including scheduling, logistics, and catering.
  • Managed incoming mail distribution and outgoing courier services.
  • Maintained office supplies by checking inventory and ordering items.
  • Served as the first point of contact for incoming calls and visitors, providing excellent customer service and directing inquiries appropriately.
  • Worked with finance department to file receipts and reimbursements.
  • Scheduled travel arrangements for business trips, conferences, and other events.
  • Greeted visitors upon arrival at the office and directed them accordingly.
  • Maintained calendars for multiple executives.
  • Managed daily office operations, including supply inventory and maintenance requests, to maintain an efficient work environment.

Physician Support Representative

Colorectal Department of Surgery
Rochester, NY
11.2023 - 08.2024
  • Cultivated and maintained strong referral networks across diverse professional channels.
  • Handled scheduling for all surgical procedures.
  • Oversaw calendar organization and updates for external partners.
  • Coordinated meetings to ensure efficient task execution.
  • Designed frameworks and structures for standardized templates.
  • Handled large volume of incoming and outgoing phone calls.
  • Coordinated scheduling for imaging appointments.
  • Processed hospital admissions efficiently.
  • Organized appointments in a timely manner.
  • Managed high-volume document dispatch.
  • Streamlined design of effective in-basket scenarios for performance measurement.
  • Coordinated efficient scheduling for endoscopic procedures.
  • Enhanced document transmission reliability using advanced right fax technology.

Outpatient Access Specialist

UR Medicine Comprehensive Stroke and Epilepsy Center
Rochester, NY
01.2022 - 11.2023
  • Communicated the significance of 'Meloria'.
  • Managed check-in and check-out of patients.
  • Coordinate appointment times.
  • Facilitated in-baskets for doctors.
  • Completed detailed documentation tasks efficiently.
  • Executed timely delivery of information via fax systems.
  • Managed PowerShare by uploading and nominating CDs.
  • Maintained cleanliness in all environments.
  • Established a warm environment to enhance patient experience.

Outpatient Access Specialist

UR Medicine Neurology - Strong Hospital
Rochester, NY
01.2020 - 12.2021
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed day-to-day duties accurately and efficiently.

Education

Master's degree - Health Care Administration

Roberts Wesleyan University
10-2025

Bachelor's degree - Healthcare Administration

Roberts Wesleyan University
10.2024

Associate's degree - Healthcare Administration

Monroe Community College
05.2023

Regents Diploma -

Caledonia Mumford High School
06.2006

Skills

  • Documentation management
  • Good clinical practice (GCP)
  • Study protocols
  • Time management
  • Attention to detail
  • Verbal and written communications
  • Interpersonal skills
  • High level of Accuracy

Timeline

Clinical Research Coordinator

University of Rochester Cardiology
01.2025 - Current

Administrative Coordinator

UR Medicine Cardiac Care
08.2024 - 01.2025

Physician Support Representative

Colorectal Department of Surgery
11.2023 - 08.2024

Outpatient Access Specialist

UR Medicine Comprehensive Stroke and Epilepsy Center
01.2022 - 11.2023

Outpatient Access Specialist

UR Medicine Neurology - Strong Hospital
01.2020 - 12.2021

Master's degree - Health Care Administration

Roberts Wesleyan University

Bachelor's degree - Healthcare Administration

Roberts Wesleyan University

Associate's degree - Healthcare Administration

Monroe Community College

Regents Diploma -

Caledonia Mumford High School
KELLY MOSHER