Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Moyer

Jefferson,NC

Summary


Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience

Work History

Personal Shopper

Instacart
02.2021 - Current
  • Worked productively with customers to meet order requirements and service expectations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Career Advisor

NCWorks
08.2023 - 03.2025
  • Enhanced community outreach to bring in new candidates, highlight programs and meet targets.
  • Maintained knowledge of market and diverse career opportunities.
  • Developed program to work with students and increase interest in higher learning.
  • Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
  • Developed career and education plans based on individual needs.
  • Administered aptitude, and personality assessments.
  • Equipped students with job search skills to increase success chances.
  • Worked with certain clients in recovery, which I had to meet with more often. Mental health and recovery discussion meetings weekly, also partnering with Homestead to assist some of their clients. On occasion had to take one of my clients to Homestead recovery for various needs. Worked with two separate clients in Peer Support WEX positions, both for six months, while doing weekly checkin to make sure they did not have any mental health or substance issues arise while working in the Peer Role.

Medical Records Clerk

Medi Home Health
06.2022 - 03.2023


  • Maintained patient records in compliance with security regulations.
  • Maintained patient confidence by keeping patient records information confidential.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Responded to patient inquiries to provide information and details of medical records.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Followed exact procedures for handling transfers and other releases of medical records.
  • Input data into computer programs and filing systems.

Direct Support Professional

RHA
06.2020 - 02.2021
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted disabled clients to support independence and well-being.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Transported clients to medical and dental appointments to provide support.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Assisted with daily living activities, running errands, and household chores.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Completed regular check-ins and progress report for each client.
  • Provided compassionate and patient-focused care to cultivate well-being.

Education

Associates in Human Services -

Caldwell Community College And Technical Institute
Hudson, NC
05-2025

GED -

Caldwell Community College And Technical Institute
Hudson, NC
05-2000

Skills

  • Health and safety requirements
  • Adaptability and flexibility
  • Patient assessments
  • Career counseling
  • Client advocacy
  • Emotional support
  • Problem-solving skills
  • Education planning
  • Record maintenance
  • HIPAA regulations
  • Medical record safeguarding
  • Teamwork and collaboration
  • Excellent communication
  • Troubleshooting
  • Relationship building
  • Multitasking Abilities
  • Active listening
  • Dependable and responsible

Timeline

Career Advisor

NCWorks
08.2023 - 03.2025

Medical Records Clerk

Medi Home Health
06.2022 - 03.2023

Personal Shopper

Instacart
02.2021 - Current

Direct Support Professional

RHA
06.2020 - 02.2021

Associates in Human Services -

Caldwell Community College And Technical Institute

GED -

Caldwell Community College And Technical Institute

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Kelly Moyer