Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Nash

Port Charlotte,FL

Summary

Extensive experience with a proven track record in client engagement, vendor relations, and profit. Enthusiastic and results-oriented, with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses. As an expert in training and development, I excel in creating tailored solutions that enhance customer satisfaction.

Overview

30
30
years of professional experience

Work History

Senior Customer Experience Specialist

MMCI Holdings
St. Louis, MO
04.2019 - Current
  • Build business by engaging with current and potential customers to create specialized products to meet their needs
  • Creating quotes, processing purchase orders, customer invoicing and credits
  • Maintain positive relationships with vendors, submitting purchase orders, order tracking, receiving and billing needs
  • Train new and current teammates

Private Home Caregiver

Elizabeth Irwin
Arnold, MO
03.2018 - 04.2019
  • Provided physical and mental care
  • Monitored prescriptions
  • Assisted in personal care

Restaurant Manager

Kirkhuff McDonalds
Hillsboro, MO
03.2016 - 05.2018
  • P&L, customer relations, staffing and retention
  • Talent development
  • Create and enforce policies
  • Deliver on Brand promises

Assistant Store Manager

Hillmeyer McDonalds
St. Louis, MO
01.1996 - 03.2012
  • Assist the Store Manager in achieving excellence.
  • Created training program for franchise
  • Began as a crew member and worked through all positions and wide variety of responsibilities

Education

Business

Vistage
St. Louis
02-2023

Business

McDonalds
St. Louis, MO
04-2017

Associate of Arts -

Jefferson College
Hillsboro, MO
05-2014

Skills

  • Client engagement
  • Profit management
  • Vendor relations
  • Training and development
  • Time management
  • Attention to detail

Timeline

Senior Customer Experience Specialist

MMCI Holdings
04.2019 - Current

Private Home Caregiver

Elizabeth Irwin
03.2018 - 04.2019

Restaurant Manager

Kirkhuff McDonalds
03.2016 - 05.2018

Assistant Store Manager

Hillmeyer McDonalds
01.1996 - 03.2012

Business

Vistage

Business

McDonalds

Associate of Arts -

Jefferson College

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