Summary
Overview
Work History
Skills
Software
Certifications
Education
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Kelly Natanelov

Kelly Natanelov

Administrative Coordinator
Lafayette,CA

Summary

Experienced Administration Professional offering excellent business operations skills demonstrated through 12+ years of performance. Highly knowledgeable in many programs including MS Office & QuickBooks. Poised under pressure while remaining customer service driven.

Overview

24
24
years of professional experience

Work History

Executive Administrative Assistant

Hayden & Associates, CPA
Walnut Creek, CA
05.2012 - 06.2022
  • Utilized MS Outlook, Excel, Word, & QuickBooks to update and organize client files in preparation for tax season
  • Saved on average 5+ hours per week of work by automating QuickBooks data entry such as credit card and bank transactions
  • Screened calls and emails and responded accordingly to support executive correspondence.

Office Manager and Bookkeeper

Klor Machinery
Concord, CA
07.2019 - 04.2021
  • AP/AR, bookkeeping, bank reconciliation, daily bank deposits, payroll, benefits, insurance
  • Prepared and submitted quarterly CDTFA sales tax returns
  • Negotiated stagnant business accounts and saved the company $4,000 annually, maintained on a quarterly basis
  • Developed fully responsive website and updated company logo design using WordPress, HostGator and Elementor
  • Implemented rollout of AceCloud Hosting software to gain remote online access to QuickBooks desktop

Project Coordinator

Superb Builders
San Franscisco, CA
09.2015 - 01.2019
  • Photocopied, distributed and emailed documents to project managers.
  • Created job files for each project and maintained current data in each file
  • Pulled permits for each project by coordinating with city inspectors, including construction, electrical, and plumbing permits with associated city
  • Drafted blueprints to scale and printed copies for designers, architects or customers
  • Coordinated customer payments, often traveling to customer to pick up, check and deposit into company bank account

Client Relations Specialist

Intelligent Office Walnut Creek
Walnut Creek, CA
2012 - 2016
  • Promoted to General Office manager after my first year as a front desk administrative assistant
  • Utilized a sophisticated, high volume multi-phone line answering system for 250+ clients, with customized salutations for each client-respectively
  • Prepared reports, managed correspondence, arranged meetings, coordinated repairs utilizing QuickBooks Desktop Pro, MS Excel and Word
  • Managed and resolved client relations such as inquiries, upgrades, referrals, events, luncheons
  • Reached out to customers after completed sales to suggest additional services or product purchases
  • Sorted and disbursed mail and delivery packages for 250+ clients daily

Escrow Assistant

Alliance Title
Lafayette, CA
2005.03 - 2009.12
  • Pulled preliminary title reports to ensure property was free of liens or judgments to ensure clean title to move forward in transaction
  • Prepared estimated closing statements for buyer and seller
  • Maintained open communication with banks, mortgage brokers, lenders, and borrowers
  • Acted as office signing agent- Explained and notarized mortgage and sale documents to buyers and seller

Skills

    Multi-line phone proficiency

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Software

QuickBooks-Desktop, Online, Payroll, T-Sheets

MS Office-Excel, Word, Outlook, OneNote, OneDrive

Adobe- Acrobat, PDF

G-Suite-Drive, Sheets, Docs, Gmail

System administration, Network Configuration, Software Installation

Social Media-Instagram, Facebook, Twitter, LinkedIn

Merchant Services-WorldPay, Pineapple Pay virtual terminal

Certifications

Notary Public, National Notary Association

QuickBooks Certified

Education

High School Diploma -

Owen J Roberts High School
Pottstown, PA

Associate of Arts - Cosmetology

Phoenixville CAT Pickering Campus
Phoenixville, PA

Bookkeeping

QuickBooks Certified Training

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Kelly NatanelovAdministrative Coordinator