Kelly Nguyen
Summary
Dedicated Processing Technician with solid experience in inventory management and customer service. Skilled in following safety protocols and conducting quality assessments, ready to contribute to operational efficiency and enhance customer satisfaction.
Overview
7
7
years of professional experience
Work History
Processing Technician
Beyond Hello
Manassas
09.2025 - Current
- Followed safety protocols to ensure a secure working environment for all employees.
- Assisted in inventory management by tracking supplies and materials used in production.
- Conducted quality checks on products to ensure compliance with company standards.
- Communicated effectively with supervisors regarding progress updates or changes in work assignments.
Front Desk Clerk
PNC Bank
Woodbridge
01.2024 - 05.2025
- Assisted customers with banking inquiries, directing them to appropriate services to enhance their experience.
- Handled incoming calls, providing accurate information and resolving customer issues to improve satisfaction.
- Greeted clients and visitors with professional demeanor and positive attitude.
- Maintained clean, orderly lobby area stocked with necessary supplies to create welcoming environment.
Warehouse Worker
Costco
Woodbridge
11.2019 - 10.2022
- Ensured cleanliness of warehouse by sweeping, mopping, and organizing products to maintain a safe work environment.
- Recorded products received, processed, shipped, and returned using computer systems or manual documents to ensure inventory accuracy.
- Categorized products into designated areas to streamline retrieval and improve organization.
- Stocked shelves with food supplies, ensuring proper product rotation to minimize waste.
- Maintained clean and organized workstations during service hours.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Operated cash register to process cash, check, and credit card transactions.
- Prepared food items according to safety and sanitation standards.
Education
High School Diploma -
C.D. Hylton High School
Woodbridge, VA06-2017
Skills
- Machine setup
- Process optimization
- Quality assessment
- Safety compliance
- Inventory management
- Attention to detail
- Customer service
Timeline
Processing Technician
Beyond Hello
09.2025 - Current
Front Desk Clerk
PNC Bank
01.2024 - 05.2025
Warehouse Worker
Costco
11.2019 - 10.2022
High School Diploma -
C.D. Hylton High School