Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Kelly Nicholson

Dixon,IL

Summary

Experienced human resources professional with 4+ years of experience in recruitment, onboarding, and employee relations. Proven ability to provide excellent customer service and communicate effectively. Seeking a position in a mission-driven organization where I can contribute to the development of a strong and diverse workforce.

Overview

18
18
years of professional experience
1
1
Certification

Work History

HR Recruiter/Assistant

Kreider Services, Inc.
07.2018 - Current
  • Point of contact for new employee paperwork and on-boarding practices
  • Facilitates and implements all phases of recruitment and onboarding processes
  • Processes job requisitions and posts jobs
  • Uses traditional and nontraditional resources, such as career fairs, online job fairs, community network events, etc., to identify and attract quality candidates
  • Participates in recruitment for exempt and non-exempt positions
  • Conducts pre-screening of resumes and applications before forwarding to managers for review
  • Schedules interviews for quality candidates
  • Makes verbal and written offers for open positions per established guidelines
  • Track applications in ATS system
  • Maintains contact with supervisors to make sure applicants are being interviewed in a timely manner
  • Maintain records of recruiting activities as required
  • Maintains employee referral program
  • Completes weekly report on employment activity
  • Ensures compliance with federal, state, and local regulations and organizational policies regarding the recruitment and employment process
  • Performs general administrative duties such as copying, faxing, and word processing
  • Assists with processing all paperwork related to the employment cycle of employees including status, position, wage, and other changes
  • Assists with annual employee file audits
  • Ensures that all records are maintained in compliance with federal, state, and local regulations and with organizational policies
  • Assumes responsibility for personal work areas, maintaining them in a presentable manner
  • Assists Director with special projects and other duties as assigned
  • Attends in-service training and education sessions, as assigned

Part-time Secretary I

Kreider Services, Inc.
09.2014 - 07.2018
  • Maintain HR filing system for personnel, requirements, benefits, and agency staff training documents
  • Develop and utilize effective filing and retrieval systems for documents manually and electronically
  • Score Consumer evaluations provided by Qualified Intellectual Disability Professionals (QIDP)
  • Data entry/Record Keeping for new employee training and consumer monthly bank deposits using Excel and Access programs
  • Prepare monthly calendars for on-call staff, Consumer medical reviews, annual Consumer staff meetings and agency lunch menus
  • Make copies and send correspondence via fax and e-mail
  • Provide coverage and other clerical responsibilities to front desk and management staff as requested

Receptionist

Kreider Services, Inc.
07.2013 - 07.2014
  • Answered calls using multi-line phone system and forwarded calls to appropriate department
  • Sharpened multi-tasking skills while managing radio system for company vehicles and providing clerical responsibilities simultaneously daily
  • Courteously greeted employees and visitors with a friendly, professional demeanor while catering to needs of staff and clients, special requests, and complaints
  • Processed payments received and maintained payment log
  • Data entry
  • Collected, organized, and dispersed daily mail for agency
  • Made copies and sent correspondence via fax and e-mail
  • Maintained clean and organized front desk and reception area

Direct Support Professional (DSP)

Kreider Services, Inc.
07.2011 - 07.2013
  • Assisted adult individuals with intellectual and developmental disabilities with daily living activities such as basic hygiene skills, dining skills, fine and gross motor skills, appropriate social interactions, and work training
  • Transported individuals to and from home and work sites using agency vehicles
  • Worked to promote and encourage the development of independence for individuals within their home and communities
  • Oversaw individual’s work training and logged individual time sheets
  • Documented individual’s daily tasks and/or behavioral concerns within group homes and work sites
  • Exercised aseptic technique

Member Services Front Desk Team Member

Dixon Family YMCA
12.2009 - 09.2012
  • Greeted members with a cheerful, professional demeanor
  • Answered member questions and concerns regarding fitness classes, memberships, childcare and extracurricular activities provided by the YMCA
  • Processed payments received for class and member registrations
  • Logged program and member registration in computer system
  • Maintained clean and organized front desk and lobby area
  • Responsible for the appropriate preparations for opening and closing of facility

Certified Nurse’s Aide (CNA)

Liberty Court Assisted Living
08.2006 - 10.2009
  • Assisted geriatric residents with daily living skills such as hygiene, feeding and other personal care as needed
  • Encouraged residents to get involved in activities provided by staff such as games and crafts
  • Assisted residents with medication administration prepared by facility nurse
  • Responsible for medical charting/nursing notes for new residents and those who returned from hospital stays
  • Monitored resident’s vital signs as needed and logged monthly record
  • Abided by HIPAA guidelines while exchanging information regarding residents during shift change and while families visited facility
  • Practiced aseptic technique
  • Demonstrated compassion toward residents and families, especially during difficult transitions and situations as they arose

Education

Diploma of Medical Assisting Technology -

Hamilton Technical College
Davenport, IA
01.2013

Basic Early Childhood Education Certification -

Sauk Valley Community College
Dixon, IL
05.2011

Nurse’s Aide Certification (CNA) -

Sauk Valley Community College
Dixon, IL
01.2007

High School Diploma -

Dixon High School
Dixon, IL
01.2006

Skills

  • Data Entry
  • Financial Record Keeping
  • Electronic Medical Records
  • Insurance Billing
  • Medical Transcription
  • Medical Terminology
  • Physician Dictation
  • Customer Service
  • Multitasking
  • Onboarding New Staff
  • Effective Written Communication
  • Effective Verbal Communication
  • Reference Checking
  • Onboarding expertise
  • Recruitment Strategy Development
  • Pre-screening Candidates
  • New Hire Orientations
  • New Hire Paperwork Processing
  • Background Checking
  • Offer Letters
  • Candidate Tracking
  • Job Fair Planning
  • Networking
  • Work Authorizations
  • Applicant Vetting & Sourcing
  • Full-Cycle Recruitment
  • Candidate Interviews
  • Recruitment and Hiring
  • Problem-Solving Abilities
  • Reliability
  • Professionalism

References

Available upon request.

Certification

  • aPHR Certification, HRCI 2023 - expires 2026

Timeline

HR Recruiter/Assistant

Kreider Services, Inc.
07.2018 - Current

Part-time Secretary I

Kreider Services, Inc.
09.2014 - 07.2018

Receptionist

Kreider Services, Inc.
07.2013 - 07.2014

Direct Support Professional (DSP)

Kreider Services, Inc.
07.2011 - 07.2013

Member Services Front Desk Team Member

Dixon Family YMCA
12.2009 - 09.2012

Certified Nurse’s Aide (CNA)

Liberty Court Assisted Living
08.2006 - 10.2009

Basic Early Childhood Education Certification -

Sauk Valley Community College

Nurse’s Aide Certification (CNA) -

Sauk Valley Community College

High School Diploma -

Dixon High School

Diploma of Medical Assisting Technology -

Hamilton Technical College

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