Kelly Nicole Miller
Prattville,US
Summary
Experienced professional with over 4 years of dedicated service to the United States Air Force morale and welfare programs. Proven ability to coordinate and execute successful events for armed services members and government civilians. Extensive background in retail and food operations, as well as management, gained through diverse roles within multiple Force Support Squadron facilities. Demonstrated proficiency in administrative and financial tasks as an operations assistant. Skilled in graphic arts, writing, and publication, utilizing software such as Corel Draw, Microsoft PowerPoint, Publisher, and Adobe Photoshop. Strong expertise in property management and fostering positive customer relations. Committed to community service with a decade of volunteer and non-profit work aimed at assisting those in need.
Overview
13
13
years of professional experience
Work History
President
Dyess Spouses Club
06.2019 - 06.2020
- Company Overview: 501c3 nonprofit
- Oversaw a 25 member board, and 6 advisors
- Ensured monthly events were coordinated, planned, and carried out for the welfare of all spouses
- Located on Dyess AFB
- Supervised the Dyess AFB Thrift shop paid management and team of 20 plus volunteers to help Raise $40,000 in funds to be given back to the base and community of Abilene Texas
- Led, guided, and worked the yearly auction fundraiser and solicitations to allow for $35,000 in spouse and dependent scholarships
- Was responsible for an entire facility move of the thrift shop across the installation
- Started volunteer Covid initiative to create mask for Dyess AFB during the pandemic, rendering 60 volunteers and an output of over 3000 mask in 2 months
- 501c3 nonprofit
- 7th Mission Support Group Spouse of the Year
- 8th Air Force Joan Orr Spouse of the Year
- Global Strike Command Joan Orr Spouse of the Year
Resident Specialist
Balfour Beatty Communities
03.2012 - 06.2014
- Explained, provided, and guided new residents with leasing documentation
- Conducted tours of vacant homes with potential residents while covering resident responsibilities and functions and features of the home
- Carried out move in inspections to ensure each home was in proper working order and standard after coming out of maintenance
- Property inspector of external premises of all homes to verify standards by resident were being upheld
- Inspected homes upon move out to determine if resident had any damages owed for and took payment for an accrued damages
- Conducted market analysis surveys and spreadsheets to make sure our properties were compatible and competitive with other surrounding properties
Publicity Specialist
USAF Non-appropriated Funds
10.2010 - 10.2011
- Assist in gaining customers for the Force Support Squadron through advertisements and graphic arts published in monthly Edge magazine, posters, flyers
- Responsible for writing and submitting AAFES radio ads
- Photography of squadron events for entertainment and historical purposes
- Printing, mounting, and setup of informational documents for customer use
- Writing and editing ads and articles for general public use
- Responsible for weekly wing slides, flight safety briefings, updating squadron Facebook, magazine mailing, and budget analysis for sponsored events
- Received a Letter of Appreciation from Mission Support Group Commander for efforts with morale based Winter Wonderland Program
- Received a Letter of Appreciation from Medical Support Squadron Commander for assistance in mass production of letter to patients with limited time restraints
- Received Letter of Appreciation from 78 Air Base Wing Commander for efforts in morale based Winter Wonderland program
Recreation Assistant
USAF Non-Appropriated Funds
04.2007 - 08.2010
- Events coordinator for base wide morale programs including deployment related events
- Reformed Information, Tickets and Travel office with new practices and procedures to turn a loss of $7K to a profit of over $10K
- Over saw programming geared specifically toward airman welfare and morale and doubled participation
- Worked with multiple resale and food operations in the squadron consisting of ordering, resale markup, and displays for store setup
- Pioneered, guided, and setup new off base trips and on base functions for Air Force personnel for Community Center to boost morale and increase income for facility
Operations Assistant
USAF Non-Appropriated Funds
04.2007 - 08.2010
- Wrote and routed business plans for various different Force Support facilities
- Assisted in accountability for NAF assets and built continuity binders for Community Support Flight facilities
- Managed Pine Oaks Golf Course, Information Tickets & Travel, Community Center, and Keglers Korner Bowling facilities in the absence of manager
- Responsible for daily financial and budget reports for various CSF facilities
- Worked on AFSO21/Lean type projects for Auto Hobby shop giving it a new, cleaner appearance and instituted new procedures for more efficient work environment
- Two quarterly awards as Force Support Junior Civilian
- Yearly winner of FSS Junior Civilian Award
- Mission Support Group Junior Civilian of the year award
- Mountain Home Junior Civilian of the Year Award
- Air Combat Command Community Support Flight Technician of the Year Award
- A1 Community Support Flight Technician of the Year
Education
High School -
South Caldwell High School
Hudson, NC05.2001
Skills
- Leadership Team Building
- Organizational Leadership
- Strategic Planning
Additionalvolunteerpositions
- Air Force Key Spouse, 2012-2020
- Air Force Key Spouse Mentor, 2020-2024
- Operation Allies Welcome, 2020-2021, Donation and Distribution center lead, Volunteer warehouse supervisor, Necessities line volunteer, Womens morale and welfare volunteer
References
Available upon request
Qualifications Summary
Over four years experience working for and with the United States Air Force morale and welfare programs. Skilled in coordinating events for members of the armed services and government civilians. Accomplished in all aspects of retail and food operations, and management, acquired through work in multiple Force Support Squadron facilities. Administrative and financial background acquired through operations assistant responsibilities. Graphic arts, writing, and publication familiarity with use of Corel Draw, Microsoft Power Point, Publisher, and Adobe Photoshop. Ten years of volunteer and non profit work to assist the community and those in need.
Timeline
President
Dyess Spouses Club
06.2019 - 06.2020
Resident Specialist
Balfour Beatty Communities
03.2012 - 06.2014
Publicity Specialist
USAF Non-appropriated Funds
10.2010 - 10.2011
Recreation Assistant
USAF Non-Appropriated Funds
04.2007 - 08.2010
Operations Assistant
USAF Non-Appropriated Funds
04.2007 - 08.2010
High School -
South Caldwell High School
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