KELLY O'CONNELL
Manchester,USA
Summary
Expertise in data entry and administrative support with a track record of enhancing operational workflows. Demonstrated ability to sort and distribute mail efficiently, while providing comprehensive clerical assistance. Strong commitment to service excellence and accuracy, ensuring all tasks are performed to the highest standards.
Overview
8
8
years of professional experience
Work History
Mail Handler Assistant
USPS, United States Postal Service
Manchester, NH
10.2025 - Current
- Sorted incoming mail for proper distribution to various departments.
- Operated parcel sorting machines to streamline processing efficiency.
- Assisted in loading and unloading mail trucks during peak hours.
- Sorted incoming mail according to established procedures and distributed it to appropriate departments.
- Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
Small Package Sorter
UPS
Nashua
10.2024 - 01.2025
- Sorted small packages efficiently for timely shipment.
- Operated conveyor systems to transport packages accurately.
- Inspected packages for damage and ensured proper handling.
Administrative Secretary
American Wealth Protection
Manchester
08.2024 - 10.2024
- Assisted in document preparation and maintained filing systems for efficiency.
- Maintained office supplies inventory and ordered necessary materials promptly.
- Provided administrative support to the executive team including filing, faxing, photocopying, scanning documents.
- Answered phones, responded to inquiries, and directed calls appropriately.
- Organized and maintained confidential files and records.
Clerk
Hillsborough County Attorney's Office
Manchester, NH
10.2021 - 08.2023
- Interacted with customers by phone, email, or in person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled incoming business and client requests for information.
- Provided clerical support, addressing routine, and special requirements.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up to date.
- Scanned documents into the client's docket through PBK software.
- Entered 200 emails daily through Microsoft Outlook.
Customer Service
PSR / Harbor Care
05.2018 - 09.2021
- Provide excellent customer service.
- Confirmed pt. appointments.
- Information, collected copays, and verified insurance.
- Assisted all center staff with a variety of clerical duties.
- Completed registration quickly and cordially for all new and existing pts.
Education
Paralegal - Asst.
Nashua Community College
Nashua, NHSkills
- Multi-phone line
- Notary Public
- Adaptability
- Critical Thinking and Analysis
- Proficient in Microsoft Office
- West Law
- PBK
- Machine operation
- Document scanning
- Problem solving
- Team collaboration
- Time management
- Loading and unloading
- Postal regulations
Timeline
Mail Handler Assistant
USPS, United States Postal Service
10.2025 - Current
Small Package Sorter
UPS
10.2024 - 01.2025
Administrative Secretary
American Wealth Protection
08.2024 - 10.2024
Clerk
Hillsborough County Attorney's Office
10.2021 - 08.2023
Customer Service
PSR / Harbor Care
05.2018 - 09.2021
Paralegal - Asst.
Nashua Community College