Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Omari

Cheektowaga,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

16
16
years of professional experience

Work History

Lunch Monitor

Cheektowaga School District
Cheektowaga, NY
09.2023 - Current
  • Supervised group behaviors and utilized modification techniques.
  • Patrolled cafeteria throughout lunch periods to check for spills and help students.
  • Enforced appropriate behavior expectations during lunch period.
  • Greeted students, faculty, and staff members entering the cafeteria area.
  • Collaborated with teachers to discuss student behavior issues related to lunchtime activities.
  • Encouraged positive interactions among peers while monitoring student behavior in the cafeteria.

Mortgage Technician

GEICO
Buffalo, NY
07.2020 - 08.2023
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Updated existing records with new or revised information as needed.
  • Maintained database by entering new and updated customer and account information.
  • Verified accuracy and completeness of data entry into the database system.
  • Maintained confidentiality of sensitive information entered into the system.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Reviewed existing information for accuracy and made necessary corrections.

Supervisor

Tim Hortons
Clarence, NY
02.2008 - 08.2013
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Ensured compliance with food safety regulations and standards.
  • Performed daily temperature checks of freezers and refrigerators and documented results.
  • Trained staff on proper hygiene, sanitation, and food handling protocols.

Education

Some College (No Degree) - Veterinary Technician

Medaille College
Buffalo, NY

Some College (No Degree) - Physical Therapy Assistance

Genesee Community College
Batavia, NY

Skills

  • Strong Work Ethic
  • Deadline-Oriented
  • Detail Oriented
  • Problem-Solving Abilities
  • Adaptability and Flexibility
  • Professionalism
  • Interpersonal Skills
  • Team Building
  • Decision-Making
  • Organizational Skills

Timeline

Lunch Monitor

Cheektowaga School District
09.2023 - Current

Mortgage Technician

GEICO
07.2020 - 08.2023

Supervisor

Tim Hortons
02.2008 - 08.2013

Some College (No Degree) - Veterinary Technician

Medaille College

Some College (No Degree) - Physical Therapy Assistance

Genesee Community College
Kelly Omari