Kelly Oviedo

Enhanced resident well-being by conducting comprehensive assessments and developing tailored care plans, ensuring individualized support. Strengthened service delivery through effective collaboration with interdisciplinary teams and clear communication. Adapted care strategies based on resident progress, observations, and feedback to optimize outcomes. Boosted community engagement by facilitating support groups for residents, fostering a sense of connection and support. Protected residents' rights by ensuring strict compliance with relevant regulations and standards, and guided clients in navigating social systems to access housing and mental health resources.

Facilitated client engagement through thorough intakes and assessments, accurately identifying needs and strengths. Determined eligibility for public benefits to ensure clients received essential support, and developed comprehensive service plans focused on mental health and substance recovery objectives. Integrated care across healthcare, housing, and social services to provide holistic support, while meticulously documenting progress for over 86 clients in compliance with confidentiality and regulatory standards. Participated in case management meetings to enhance continuity of care and collaborated with multidisciplinary teams to address barriers and optimize client access to resources.

Managed daily client inquiries and oversaw social services operations, guiding strategic planning and workflows to improve service delivery. Developed a county-wide resource manual and served as a liaison with community agencies to advocate for healthcare, housing, and support services. Monitored and adjusted services for better client outcomes, ensuring compliance with ethical and regulatory standards.

Conducted behavioral assessments and implemented individualized strategies for children with ADHD, Autism, and ODD, collaborating closely with families and support teams to reinforce positive behaviors and emotional regulation. Maintained accurate and confidential records of treatment progress using specialized software. Provided crisis support for 10 clients and utilized problem-solving interventions to promote stability and growth. Monitored client behaviors regularly and reported observations to healthcare professionals to support informed decision-making.