KELLY PACKWOOD
COTA
Lansing,IL
Summary
Dynamic and compassionate Staff COTA at Powers Healthcare, skilled in diagnostic assessment and patient-centered therapeutic approaches. Successfully empowered patients to achieve functional independence while enhancing clinic operations through quality improvement initiatives. Committed to continuous professional development and mentoring, fostering a culture of excellence in patient care.
Overview
25
25
years of professional experience
7
7
Certifications
Work History
Staff COTA
Performance Healthcare
10.2000 - Current
- Ensured timely billing processes by accurately documenting therapy services provided according to insurance requirements.
- Continuously expanded knowledge base through professional development courses and industry workshops, enhancing clinical skills and expertise.
- Educated patients and caregivers on home exercise programs and adaptive equipment use, promoting increased independence.
- Empowered patients to achieve their highest level of functional independence by providing compassionate support, encouragement, and guidance throughout the treatment journey.
- Played an active role in quality improvement initiatives aimed at optimizing clinic operations and patient satisfaction levels.
- Mentored new COTA staff members, sharing best practices for optimized patient care delivery.
- Built strong rapport with patients through compassionate communication and active listening techniques.
- Assisted OTR in developing templates for evaluations and daily notes for Epic
Education
Bachelor of Arts - Psychology
Governors State University
University Park, IL 05.2001 -
Associate of Applied Science - Occupational Therapy
South Surban College
South Holland, IL 05.2001 -
Skills
Compassionate patient assistance
Diagnostic assessment
Adaptive device engineering
Continuous improvement strategies
Patient-centered therapeutic approaches
Accomplishments
- Assisted in achieving JACHO accredited stroke center with an interdisciplinary team
- Former lead COTA in managing acute care caseload
- Developed new COTA employee manual for both acute care and outpatient
- Used Microsoft Excel to develop inventory tracking spreadsheets for OT supply closet
- Assisted supervisor in analyzing costs of therapy supplies in efforts to reduce costs
- Assists the OTRs in making sure we are in compliance with Medicare and insurance guideline
- Mentor new staff members both OTR and COTA
- Assist supervisor in managing OT clinic supplies
Affiliations
AOTA member
IOTA Member
Certification
COTA - Certified Occupational Therapy Assistant
Timeline
NBCOT
01-2025
Licensed COTA
12-2024
Neuro Specialist Certification
04-2024
Stroke Certification
03-2023
Neurologic Hand Therapy Certification
01-2023
Neurologic UE Motor Rehab Certification
01-2019
Bachelor of Arts - Psychology
Governors State University
05.2001 -
Associate of Applied Science - Occupational Therapy
South Surban College
05.2001 -
Staff COTA
Performance Healthcare
10.2000 - Current
COTA - Certified Occupational Therapy Assistant
12-1993
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