Kelly Pantoja
Warren,TX
Summary
Dynamic Payroll Administrator with a proven track record at Triple S Industrial Corporation, excelling in payroll processing and tax compliance. Recognized for enhancing system efficiency and fostering teamwork, I leverage my attention to detail and Excel proficiency to ensure accurate employee records and timely salary disbursements, contributing to a positive workplace environment.
Overview
32
32
years of professional experience
Work History
Payroll Administrator
Triple S Industrial Corporation
12.1999 - 11.2025
- Managed employee records by maintaining accurate data entries and ensuring compliance with company policies.
- Coordinated payroll processing by collaborating with various departments to gather necessary information and resolve discrepancies.
- Conducted regular audits of payroll data to identify and rectify errors before finalizing payroll runs.
- Implemented new software features to enhance payroll system functionality and improve overall processing efficiency.
- Developed and maintained detailed reports on payroll metrics to support management decision-making.
- Ensured tax compliance by accurately calculating and remitting federal, state, and local taxes on time.
- Monitored timekeeping administration by reviewing timecards for accuracy and facilitating necessary corrections.
- Trained new staff on payroll procedures and software usage to promote consistency and accuracy across operations.
- Responded to employee inquiries regarding payroll matters, providing timely and informative assistance.
- Streamlined payroll processes by identifying inefficiencies and proposing solutions for continuous improvement.
- Reviewed and adjusted payroll deductions to align with changes in employee status or benefit elections.
- Maintained confidentiality of sensitive employee information while ensuring adherence to data protection regulations.
- Processed payroll garnishments such as tax liens and child support.
- Facilitated communication between HR and finance departments to enhance payroll-related workflows.
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
- Submitted reports on payroll activities.
- Facilitated year-end reporting by preparing accurate W-2 forms for all employees within required deadlines.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Prepared detailed reports on payroll activities for management review, highlighting areas requiring improvement or attention.
- Managed employee records on database to maintain accuracy and updated information.
- Ensured timely salary disbursements for employees, maintaining strict adherence to company policies and deadlines.
- Supported the overall financial health of the organization by ensuring accurate and timely payroll processing, contributing to a positive work environment.
- Coordinated with HR personnel to verify accuracy and completeness of employee information.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Improved payroll team performance, leading regular review sessions to identify areas for process improvement.
Head Cashier
Parker Lumber
04.1994 - 12.1999
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising, and customer service.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Led cashiers and associates in providing thoughtful customer service.
- Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Processed both cash and card purchases and returns.
Education
High School Diploma -
Buna High School
Buna, TX05-1993
Skills
- Payroll processing
- Maintaining employee records
- Payroll tax filing
- Payroll adjustments
- Wage verification
- Teamwork orientation
- Check processing
- Excel proficiency
- Attention to detail
Timeline
Payroll Administrator
Triple S Industrial Corporation
12.1999 - 11.2025
Head Cashier
Parker Lumber
04.1994 - 12.1999
High School Diploma -
Buna High School