Kelly Parcesepe

Act as a business partner consult to all levels of leadership and employees by advising through policy, performance and behavioral coaching, business objectives and needs.

• Main point of contact and consult for supervisors and managers related to employee relations including employee conflict, coaching and disciplinary action.
• Actively support talent pipelines and improved recruitment and time-to-hire efficiency by (28%) through optimizing selection processes and enhancing vendor management. Also, reduced turnover by 48% through improved HR leadership and communication along with streamlined onboarding process for more overall efficiency.
• Provide training/presentations for new hire orientation and special projects and meetings.
• Act as liaison between employees and HR and leadership to ensure all internal customers needs are aligned.
• Identify opportunities for continuous improvement within HR and best practices along with proper alignment with company/site objectives.
• Assist in management and reporting of KPIs.
• Manage FMLA, ADA and leave of absence along with employee concerns and conduct investigations.
• Handle worker’s compensation cases from time of injury going forward partnered with legal and adjuster.
• ADP- system of record.

• Administered day-to-day employee health & welfare benefits programs including retirement plans, and implemented benefit plan enhancements resulting in increased employee satisfaction and participation. Oracle/HCM system of record
• Aligned benefit strategy with business objectives, enhancing employee satisfaction by (20%).
• Enhanced employee satisfaction by (20%) by efficiently resolving (50) employee benefit inquiries monthly.
• Conducted regular benefits audits and analyzed complex data to identify trends and make informed recommendations for program improvements including monthly billing.
• Conducted bi-weekly benefits orientation meetings and presentations.
• Ensured compliance with applicable government regulations and prepared budgetary recommendations for benefits programs.
• Managed changes in system and coordinated with payroll to ensure accuracy and timeliness.
• Oversaw COBRA full cycle process and LOA management.
• Led open enrollment planning and execution including benefits system platform preparation and organization-wide communication.

• Contracted as an HR/Benefits Consultant from August 2022-January 2024
• Managed the day-to-day administration and main contact for employee relations and all benefits programs including Canada.
• Collaborated with HR leadership to update policy, processes and developed effective communication and education strategies for entire organization. Lead and mentored a team of two Jr HR professionals. ADP system of record
• Leveraged data analytics to identify trends and recommend any adjustments for plan design for cost management and internal customer needs.
• Delivered high level customer service support to internal and external stakeholders, addressing inquiries and resolving issues in a timely manner.
• Conducted cost analysis and produced reports on benefits usage and expenses, identifying cost containment strategies resulting in significant savings from the prior year including union plans.
• Developed and executed training manual project for division HR managers and new corporate HR/Benefits team members including mergers and acquisitions.
• Managed COBRA, FMLA and Leave of absence process.
• Assisted and handled employee relations issues, including employee conflict, investigations, exit interviews and disciplinary action.
• Recruited, screened and onboarded corporate new hires.

• Administered employee benefits programs, managed vendors, worked in tandem with HR team, and conducted benefits-related orientations and trainings. Ensured compliance with all regulatory requirements. SmartBen system of record
• Benefits Team Lead
• Executed strategy for mergers and acquisitions.
• Led and managed the planning, communication and execution of 7 open enrollments ensuring accurate enrollment data along with providing assistance to employees with benefit elections.
• Led the implementation of two new online benefits administration systems, streamlined the process and improved accuracy based off of employee survey results.
• Monthly benefits billing and audits.
• Managed the day-to-day administration of employee benefits programs, including health insurance, retirement plans, and voluntary benefits.
• Collaborated and worked in partnership with insurance brokers and vendors to select and implement benefits plans, resulting in improved plan offerings and cost savings.
• Assisted in develop and updating of division training manual for process improvement related to health & welfare benefits and retirement plan.
• Managed COBRA full cycle and assisted with leave of absences.
• Assisted with recruiting, screening and HR onboarding.