Summary
Overview
Work History
Skills
Software
Text
Timeline
BusinessDevelopmentManager
Kelly Pascual

Kelly Pascual

Global Services Consultant, Sr.

Summary

Global Services Consultant, Sr. with over 9 years of successful experience. Recognized consistently for performance excellence and contributions to success. I will develop and deliver company-wide training to provide effective instruction and coaching, and to impart knowledge, improve efficiencies and develop skills for all team members.

Overview

22
22
years of professional experience

Work History

Global Services Consultant, Sr.

Altair Global Relocation, Americas 
01.2012 - Current
  • Coach new employees on administrative procedures, company policies and performance standards. Mentor teammates across all regions providing assistance and guidance in understanding various aspects of relocation and supporting services.
  • Taken lead role on several projects both client facing to assist with policy improvements and internally to build efficiencies within the Global team and across the organization.
  • Maintain client/employee relationships to bring new business opportunities to Altair. One engagement resulted in a larger opportunity with a parent company. The client signed and is now assigned to the Shelton office.
  • Serve as primary point of contact for a caseload of 200+ assignments and permanent transfers globally for 6 primary and 16 ancillary clients.
  • Provide personalized service catered to the individual based on their career and life experience while interpreting and applying relocation policies for optimum service.

Administrative Assistant, Contract Writing

Cornish & Carey Commercial Newmark Knight Frank
01.2006 - 11.2011
  • Executed commercial real estate contracts, leasing agreements, letters of intent, and request for bid packages.
  • Created PowerPoint presentations, sales status reports in Excel, and internet research.
  • Supported 30 sales staff including 9 executives in commercial investment, business, industrial and retail specialties in Northern California offices.
  • Arranged executive travel and coordinated sales events.

Office Administration Contractor

Robert Half International 
01.2003 - 01.2006
  • Provided administrative support to CEO and CFO for various clients; Wells Fargo Corporation, Sheraton Hotel, Central Garden and Pet, GreenPoint Mortgage, Hilton Hotel, and Round Table Pizza Corporation.

Report Analyst 

Cartus Relocation 
05.1997 - 01.2001
  • Produced detailed and relevant client reports for use in making business decisions.
  • Designed quarterly and annual business review portfolios for 50 clients.
  • Used coordination and planning skills to achieve results according to schedule.
  • Assisted in creating "Above and Beyond" recognition program to acknowledge individuals for outstanding performance.

Skills

Team Leader

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Software

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Everything went seamlessly thanks to Kelly’s engagement and close follow up. She was responsive all the time, even during weekends and her holidays. No words can express how grateful we are to you. ~ Obai K.


Kelly was always responsive and informative, and dealt with my odd questions with warmth and compassion. I honestly could not have been more pleased with Kelly’s help. ~ Simon L.


Kelly’ was very professional and there at every step helping with every need that came up whether it was planned or last moment. ~Nagendra N.


Kelly is the best anyone could ask for. Proactive, kind, considerate and concerned - a first class professional. ~ Jordan T.


We couldn’t be happier with Kelly. She is great, super responsive, solution and customer oriented. Thank you for making our move less stressful. ~ Radhika R.


You were the best consultant I’ve had across all of my relocations. I really appreciated your proactive responsiveness and thoughtful, caring approach! Zeyad T.


Kelly has been a reassuring force in the course of this relocation, anticipating our needs and goes ahead to exceed expectations. She lifted the burden off my shoulders and it truly was worth it. ~ Eric M.


Kelly was exceptionally responsive, very flexible, and really helped us on a difficult move process with three small kids. The move process could have been very stressful, but we managed to enjoy it with her excellent help. Really appreciate her service! ~ Shunsuke M.


Kelly was wonderful to work with throughout the relocation process. She was very attentive, clear and concise in her communication, and timely in her response. She made the process very easy and seamless. I felt very supported throughout the move. Very happy with the service she provided! ~ Lauren B.

Timeline

Global Services Consultant, Sr.

Altair Global Relocation, Americas 
01.2012 - Current

Administrative Assistant, Contract Writing

Cornish & Carey Commercial Newmark Knight Frank
01.2006 - 11.2011

Office Administration Contractor

Robert Half International 
01.2003 - 01.2006

Report Analyst 

Cartus Relocation 
05.1997 - 01.2001
Kelly PascualGlobal Services Consultant, Sr.