Proven ability to identify, analyze, and solve problems
Self-starter, Team player
Computer Savvy
Problem solver
Enthusiastic, dependable
Skilled in handling the public with diplomacy and professionalism
Excellent hand and eye coordination and a safe work record
Demonstrated ability to adapt to new equipment & technology
Overview
20
20
years of professional experience
Work History
Navigator/Transporter
Ralph H. Johnson VA Medical Center
Charleston, SC
02.2024 - Current
Identified patients who were most likely to benefit from patient navigation
Engaged patient and explain what services or resources are available for support
Provided navigation services and coordination to help ensure patient needs are met
Provided guidance to beneficial community resources and aided coordinate follow-up appointments/referrals as needed
Utilized motivational interviewing techniques to engage patients in goal setting and achievement of goals
Implement standardized workflows to guide follow-up patient communication and engagement
Interacted professionally with others and always communicate with compassion and courtesy
Performs escort duty for veterans
Transports veteran to the correct area for appointments within the Veterans Affairs (VA) hospital
Resolves any issues that the veterans may have.
Collaborated with clinical and administrative staff to meet patient needs.
Housekeeping EMS
Charlie Norwood VA Medical Center
01.2023 - 01.2024
Performed all phases of housekeeping & janitorial duties to maintain a favorable productivity level
Dusted all horizontal and vertical ledges and furniture, spot cleaned walls, cleaned, and polished fixtures
Cleaned and disinfected sinks, toilets, fixtures, mirrors, windows, walls, doors, and floors of bathrooms
Dust mopped or vacuumed floor surfaces and damp mopped rooms, corridors, stairways, and public areas
Gathered and disposed of trash and waste materials and placed soiled linens into appropriate collection containers
Performed terminal cleaning procedures of guest rooms and prepared the room for the new occupant
Performed periodic cleaning tasks such as, high dusting of surfaces, polishing of metal fixtures, washing vinyl furniture, shampooing upholstered furniture, washing walls, and detail cleaning
Adhered to all safety and security guidelines regarding equipment safety and safe chemical handling procedures
Maintained inventories of work-related linens, room supplies and cleaning chemicals.
Journeyman Carpenter
Tim Sites -Restoring
01.2016 - 01.2019
Restored antique chair rail
Replace columns on the Gadsden House
Repaired and replaced interior and exterior doors and hardware
Performed Treadmill Cardiac, stress exams and correctly entered patient information into McKesson/Monitor
Ensured patient confidentiality and abide by PHI and HIPPA policy.
Journeyman Carpenter
CW Creech
01.2005 - 01.2016
Repaired and/or replaced wood cabinets, counter tops, and vanities
Caulked doors, windows, and floors
Repaired and replaced interior and exterior doors, and hardware
Installed patio door rollers, locks, Charlie bars, security pins, and patio screen rollers
Installed and repaired closet doors and hardware
Repaired and replaced floor tile, sheet vinyl, and wood floors
Touched up paint
Repaired or replaced drywall, including textured surfaces as required
Light plumbing and electrical work.
Education
Skills
Excellent leadership
Organization
Excellent communication
Prioritizes
Time management
Proven ability to identify
Analyze
And solve problems
Self-starter
Team player
Computer Savvy
Problem solver
Enthusiastic
Dependable
Skilled in handling the public with diplomacy and professionalism
Excellent hand and eye coordination and a safe work record
Demonstrated ability to adapt to new equipment & technology
Emergency Department Healthcare Technician at Ralph H. Johnson VA Medical CenterEmergency Department Healthcare Technician at Ralph H. Johnson VA Medical Center
Senior Caregiver - Medical Companion Program at Ralph H. Johnson VA Medical CenterSenior Caregiver - Medical Companion Program at Ralph H. Johnson VA Medical Center