Kelly Patrick
Minneapolis,MN
Summary
Results-driven Maintenance Manager with a proven track record at Northwoods Servicing, specializing in project management and vendor negotiation. Successfully reduced parts spending by 19% annually while enhancing team efficiency through innovative inventory systems, effective staff management, and process optimization. Expertise in equipment inspection and a commitment to safety standards ensure high-quality outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Maintenance Manager
Northwoods Servicing
Minneapolis, MN
11.2019 - Current
- Organized work orders, assigned tasks to staff members, and tracked the progress of repairs and maintenance tasks
- Supervised preventive maintenance projects, employee tasks, and performance, with adherence to safety standards
- Scheduled preventative maintenance visits from outside vendors for specialized services such as elevator inspection or fire alarm and suppression system testing
- Supervised and performed the installation, repair, and upkeep of machinery and building systems
- Inspected buildings, grounds, and equipment regularly for safety hazards or breakdowns
- Sourced new vendors and negotiated with them to reduce parts spending by 12% to 20% per year
- Reviewed and approved vendor invoices
- Reviewed bids received from contractors before awarding contracts for large-scale projects
- Worked closely with contractors, and supervised repairs to building systems
- Performed the final inspection of all contracted work and approved contractor invoices upon completion to my satisfaction
- Created an inventory system to reduce task costs, and increase maintenance technician efficiency
- Interviewed prospective employees, provided input and approval on hiring decisions
- Planned upgrades, turns, and renovations for existing facilities based on changing needs
- Developed long-term improvement plans to boost water and energy efficiency.
Advanced Diagnostic Technician
Brookdale Honda
Minneapolis, MN
08.2010 - 11.2019
- Led a team of over 30 technicians
- Trained and guided employees on the correct methods for performing repairs and maintenance services
- Oversaw and repaired all shop tools and equipment
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Replicated customer complaints to diagnose faults in vehicle systems.
- Checked vehicle systems for proper function, and diagnosed malfunctions using diagnostic equipment
- Performed major and minor engine and transmission repairs
- Performed preventive maintenance procedures
- Diagnosed and repaired electrical problems that required knowledge of in-depth schematics
- Diagnosed electronic control modules to determine the cause of malfunctioning systems
- Calibrated systems to meet performance specifications outlined by manufacturers
- Wrote detailed repair orders, outlining actions and estimated costs
- Maintained certifications, and completed training on systems and components
- Trained and guided employees on the correct methods for performing repairs and maintenance services
Education
Associate of Applied Science - Collision Repair And Refinishing
Dunwoody College of Technology
Minneapolis, MN08.2009
Skills
- Project management
- Property oversight
- Equipment inspection and repair
- Preventive maintenance
- Team Leadership
- Staff management and project delegation
- Staffing and onboarding
- Inventory system management
- Vendor Management
- Contract negotiation
- Contractor oversight
- Deadline management
- Process optimization
- Problem solving
- Bid evaluation
- Site management expertise
Certification
- General Contractor - Qualifying builder license current through 2026
- over 40 hours of CCE completed
- Honda Master technician certification
Accomplishments
- Reduced maintenance, turn, and renovation spending by 12% across Northwoods entire portfolio during my first year
- Worked with a single parts vendor to save over $60,000 across $350,000 in parts spending in just one year
- Oversaw more than $1.5 million in capital improvements over 5 years across 8 multifamily properties and more than 20 single family units
Timeline
Maintenance Manager
Northwoods Servicing
11.2019 - Current
Advanced Diagnostic Technician
Brookdale Honda
08.2010 - 11.2019
Associate of Applied Science - Collision Repair And Refinishing
Dunwoody College of Technology
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