Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Kelly Paul

Warwick

Summary

To find a challenging and rewarding opportunity in the medical office management environment which will best utilize my extensive experience and my chosen career field which would help to enrich my knowledge further. Considered a self motivated problem solver who works well under pressure and maintains a tireless work ethic. Conscientious and detail oriented individual. Quick Study.

Overview

29
29
years of professional experience

Work History

Lead Medical Assistant

Lifespan Urgent Care
09.2019 - Current
  • Records allergy information medications medical surgical and family histories in the patient chart
  • Initiates pharmacy benefits verification
  • Assists physician with physical examinations
  • Performs all procedures using aseptic techniques following standard procedures
  • Assists provider with all physical examinations
  • Performs all procedures using aseptic techniques following standard procedures
  • Administers vaccines and places PPDs as per practice/clinic protocol
  • Completes appropriate follow-up up work after visit including but not limited to ensuring all blood and specimens are properly labeled recorded and sent to lab
  • Follows up to ensure all lab results are entered in the medical record
  • Tracks orders and results
  • Contacts patients for outreach and reminders for labs/orders
  • Updates EMR with status
  • Reports all abnormal lab results to physician or nurse immediately
  • Follows up on referrals for specialty care and/or other services
  • Tracks consult reports and ensures EMR is updated accordingly
  • Contacts patients for outreach and/or reminders for referrals
  • Checks for prescription refills pending
  • Ensures examination room is cleaned between each patient and set-up appropriately for next appointment
  • Thoroughly explains programs procedures and correct preparation for various tests and exams
  • Provides education to patients regarding the importance of coordination of care and the prudent use of emergency rooms when seeking care
  • Documents identified barriers
  • Schedules tests and follow-up appointments
  • Pre-registers patient for next visit
  • Verifies patient demographic and insurance information
  • Obtains prior authorizations as needed
  • Monitors and orders supplies and keeps room stocked
  • Cleans medical equipment
  • Reports broken or missing equipment to manager immediately
  • Ensures exam rooms are prepared for each patient
  • Checks expiration dates on medications and supplies removes and reports expired medication to Practice or Clinic Management
  • Assist with administrative office duties
  • Mails reminders and other letters to patients
  • Manage time effectively
  • Fills slow periods with activities to prepare for future needs
  • Minimizes non-productive time
  • Maintain quality assurance safety environmental and infection control in accordance with established hospital department policies procedures and objectives
  • Protect and preserve the patients right to privacy and confidentiality

Lead Medical Assistant to Joseph A Cambio, DO

Urologic Specialist of New England
03.2010 - 09.2019
  • Responsibilities included opening of full office in the morning, Preparation of lab, printing and preparing of necessary daily paperwork
  • Recording and maintaining of refrigerator and incubator temperature logs
  • Inspecting eye wash stations and keeping records, recording and maintaining end of month logs
  • Maintaining samples including making sure they are not expired
  • Ordering of supplies etc
  • Greeting patients, open and prepare proper EMR HPI/procedure forms for physicians, helping patients in exam room, obtain vitals, and go through all phases of medical history information and to include post hospital information and copies of testing, consult, reports, operative reports, labs, etc
  • Insertion of foley catheters, flushing of catheters, monthly catheter changes, and foley removal s/p procedures
  • Changing and flushing of SP tubes
  • Obtain and record accurate PVR by bladder scan
  • Phlebotomy, lab duties, including urinalysis, processing of specimens, blood draws, proper labeling and documentation of specimens and spinning of specimens etc
  • Assist with procedures such as vasectomy, cystoscopy, UROLIFT, Rezum, Urocuff, Ep1, Prostatic Spanner placement, obtaining straight catheter specimens for analysis, prostate biopsies, gold marker placement, testopel insertions, dressing applications, Botox instillation
  • Various I&D procedures, Sterile wrapping and preparation of all instruments for procedures
  • Experienced with BCG instillations, and injection of various Chemo medications for prostate cancer as well as testosterone

Medical Assistant

Coastal Medical
10.2006 - 11.2009
  • Responsibilities included, greeting patients, preparing patients for visit with physician
  • Obtaining all medical history, hospitals stays, lab work, etc
  • Obtaining all previous medical reports, testing, lab, radiology, surgical, etc
  • Calling in refillable prescriptions, having knowledge of pharmacies in regards to obtaining patient refill histories to verify patient is not abusing prescriptions upon request of physicians
  • Knowledge of MSDS, and OSHA preparations
  • Have extensive computer knowledge and experience
  • Scheduling of appointments, knowledge of sterile procedures

Medical Receptionist

Roger Williams Medical Center
01.2001 - 05.2006
  • Scheduling appointments for patients for interventional radiology procedures
  • Obtaining of films and reports necessary to complete procedures, coordination of procedures with anesthesia and other departments based on need
  • Assisting with inputting lab requests into computer, delivery of specimens to lab, picking up of films and lab reports and pharmacological supplies from within hospital
  • Calling and coordinating with other floors in regards to inpatient procedures as well as preparation prior to and post procedure

Medical Receptionist

XRA
02.1996 - 12.1999
  • Scheduling of appointments for various diagnostic imaging, obtaining previous films and reports for new patients, processing and faxing reports to physicians, confirming of appointments for imaging studies, coordination with radiologist’s schedules for coordination of radiological studies that require a physician on site

Education

High School - Business Management

Pilgrim High School
Warwick, RI

Skills

  • HIPAA compliance
  • Clinical leadership
  • Insurance verification and billing
  • Vital signs monitoring
  • Scheduling and appointment management
  • Patient education and counseling
  • Staff oversight
  • Medical office administration
  • Phlebotomy expertise
  • Performance improvement
  • Professionalism and ethics
  • Team building and supervision
  • Critical thinking
  • Patient care coordination
  • Medical terminology proficiency
  • Infection control procedures
  • Electronic health records management
  • EMR / EHR
  • CPR
  • Professional bedside manner
  • Compassionate
  • Patient-focused care

Personal Information

Hobbies: Family/friend time, music, photography, rescuing animals

Timeline

Lead Medical Assistant

Lifespan Urgent Care
09.2019 - Current

Lead Medical Assistant to Joseph A Cambio, DO

Urologic Specialist of New England
03.2010 - 09.2019

Medical Assistant

Coastal Medical
10.2006 - 11.2009

Medical Receptionist

Roger Williams Medical Center
01.2001 - 05.2006

Medical Receptionist

XRA
02.1996 - 12.1999

High School - Business Management

Pilgrim High School

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Kelly Paul