Kelly Pelkey
Carrollton,Texas
Summary
A Distinguished Toastmaster with over 7 years of experience in public speaking and leadership development. Expertise in crafting compelling speeches, mentoring emerging leaders, and fostering effective communication across diverse groups. Proven track record in leading successful conversational clubs, organizing events, and delivering keynote speeches that inspire and educate. Committed to personal and professional excellence, with a deep understanding of public speaking dynamics and leadership training within Toastmasters International.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Local Coordinator
Greenheart Exchange
03.2024 - Current
- As a Local Coordinator at Greenheart Travel, I connect foreign exchange students with host families and support them throughout their cultural and educational journey.
- I am passionate about creating a more peaceful and sustainable global community by fostering cross-cultural understanding and appreciation.
- I have a certification in AI from Writing.io, which enables me to leverage data and technology to optimize the matching process and enhance the student experience by providing ideas for daily social media posts and outreach.
- I created a process that streamlined and prioritized my daily tasks to keep me on track with my goals.
Portfolio Asset Manager
Auction.com
04.2022 - 03.2024
- Managed portfolio assets by monitoring performance, adjusting allocations, and rebalancing as needed
- Identified areas of improvement in existing processes related to asset management activities
- Created presentations outlining proposed changes or updates to existing asset management plans
- Maintained relationships with key stakeholders such as brokers, advisors, and bankers
- Exceeded expectations in auction merchandising and sales.
- As Social Responsibility and Community Events Co-chair, I developed and implemented events and monthly programs to demonstrate community support and develop a sense of belonging.
- Scheduled and led weekly Zoom meetings to ensure all co-chairs were on track with their tasks.
Real Estate Owned Asset Oversight
Mr Cooper
12.2015 - 03.2021
- Maintained vendor oversight to ensure compliance with corporate and legal requirements
- Developed relationships with clients through effective communication and customer service practices
- Worked closely with project sponsor, cross-functional teams, and assigned project managers to develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives
- Acted as escalation point and interface with Risk/Compliance to help ensure all regulatory compliance requirements are strictly integrated into vendor management, business, and vendor processes
- Researched and responded to investor inquiries as well as assisted claims with curtailment rebuttals
- Analyzed, evaluated, and overcame program risks, and produced program reports for managers and stakeholders
- Created policies and procedures and job aids as required.
Asset Manager
Servicelink
02.2013 - 06.2015
- Held oversight for a portfolio of up to 300 assets for specified investor with diverse individual guidelines
- Advised borrowers on most effective default resolutions and processed Modification, Short Sale, or Deed in Lieu as determined
- Maintained accurate records of customer interactions via various communication channels including phone calls, emails, and web chats
- Developed strong relationships with customers by actively listening to their needs and responding promptly
- Successfully managed customer complaints and inquiries, providing timely resolutions to ensure customer satisfaction.
Remote REO Asset Manager
Lender Processing Default Solutions
02.2008 - 10.2012
- Managed the REO process from referral to close/sale
- .Coordinated with agents and legal counsel on complex matters related to
preservation, foreclosures and eviction proceedings. - Provided regular updates to clients regarding the progress of asset
management activities. - It ensured timely reporting of asset performance metrics to senior management, facilitating informed decision-making processes.
Residential Realtor
Century 21 Judge Fite
06.2002 - 01.2008
- First agent in our office to use a dedicated Website to market my properties. 1Texashomes.com
- Managed all facets of the listing process from start to finish, including
preparing property descriptions, taking photographs, coordinating
inspections, providing feedback on offers received. - Implemented innovative strategies to increase visibility of properties
listed for sale. - Analyzed financial statements and credit reports of prospective
buyers to determine their eligibility for mortgages or loans. - Participated in road shows and open houses to build relationships
with other realtors to increase listing exposure.
International Merchandising Consultant
Self
02.1985 - 07.2002
- Employed by Hong Kong Garment Manufacturing Companies
- Managed key accounts; JC Penney and Dillards
- Traveled extensively with clients to Europe, Asia, and the US for market research initiatives
- Collaborated with design team to deliver influential seasonal concept presentations and business development
- Liaised with client design and buying teams to develop, produce, and communicate orders to the factory
- Monitored production to ensure quality product and on-time delivery to stores
- Managed staff of two to six.
Education
Journalism, Broadcast, English, Education
Southwest Texas University
San Marcos Texas05.1995
Bachelor of Arts - Interdisciplinary Studies
University of Texas At Dallas
Richardson, TXSkills
- Voracious Reader
- Analytical Thinker
- Strong Work Ethic
- Active Listening
- Effective Communication
- Intercultural competence
- Creative solutions
- Time Management
- Attention to Detail
Certification
- AI Certification - AI Certification Writing.io, 03/2024, cert_indsqpf
- Toastmasters Proficiency - Team Collaboration
- Toastmasters Proficiency - Visionary Communication
Additional Information
As a Local Coordinator at Greenheart Travel, I connect foreign exchange students with host families and support them throughout their cultural and educational journey. I have a certification in AI from Writing.io, which enables me to leverage data and technology to optimize the matching process and enhance the student experience. I am passionate about creating a more peaceful and sustainable global community by fostering cross-cultural understanding and appreciation.
Community Engagement
- Kin-dom Community Board member, outreach and fundraising. March 2024 to current
- Distinguished Toastmasterwith multiple leadership roles, project development leader, mentor, and provides leadership programs to teens. 2016 to current
- Chief Civil Service Commissioner, Carrollton, Texas, 08/2022 to Current
- Auction.com Social Responsibility and Community Engagement Co-Chair for DEI Program 2022 - 2024, conceiving, organizing, and executing various internal and external events to create inclusion
- President: Cooper Pride, 12/2020 to 2021
- Vice President: Mr. Cooper Pride ERG, 07/2019 to 12/2020
- Board President/Fundraising Coordinator for non-profit Trans Kids & Families of Texas, 04/2018 to 11/2021
- Diversity and Inclusion Panelist: City of Dallas, HousingDC21. August 2019
References
References available upon request
Timeline
Local Coordinator
Greenheart Exchange
03.2024 - Current
Portfolio Asset Manager
Auction.com
04.2022 - 03.2024
Real Estate Owned Asset Oversight
Mr Cooper
12.2015 - 03.2021
Asset Manager
Servicelink
02.2013 - 06.2015
Remote REO Asset Manager
Lender Processing Default Solutions
02.2008 - 10.2012
Residential Realtor
Century 21 Judge Fite
06.2002 - 01.2008
International Merchandising Consultant
Self
02.1985 - 07.2002
Journalism, Broadcast, English, Education
Southwest Texas University
Bachelor of Arts - Interdisciplinary Studies
University of Texas At Dallas
- AI Certification - AI Certification Writing.io, 03/2024, cert_indsqpf
- Toastmasters Proficiency - Team Collaboration
- Toastmasters Proficiency - Visionary Communication
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