Kelly Pena
Ronkonkoma,NY
Summary
Experienced in patient assessment, comprehensive care, and collaborative nursing. Strong dedication to providing exceptional healthcare. Focus on perseverance, compassion, and attention to detail for delivering the highest standard of care. Outstanding interpersonal skills and compassionate bedside manner for effective communication with patients and their families, fostering a positive and supportive environment. Currently seeking employment opportunities to further enrich nursing career.
Overview
17
17
years of professional experience
Work History
Private Duty Nurse
NY State Medicaid
11.2021 - Current
- Maintain accurate, detailed reports and records of symptoms and changes in patients care
- Developed full charting templates for multiple patients
- Consult and coordinate with multiple health care team members for complex patients
- Instruct and educate family members on patient needs ie: tracheostomy care, home ventilator mgt, wound care/prevention
- Conducted regular check-ins with family members regarding patient status updates, fostering trustful relationships.
- Safeguarded patient privacy by adhering strictly to HIPAA regulations during all interactions.
Hospice Registered Nurse Case Manager
East End Hospice
08.2022 - 06.2023
- Provided emotional support to patients and their families during the end-of-life process, promoting dignity and comfort.
- Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
- Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
- Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
On Call/ Triage Management Team
Catholic Health Services
11.2015 - 11.2021
- Part of a collaborative team to meet patients' needs during off hours to prevent re-hospitalizations and provide cost-efficient care.
- Improved customer satisfaction by promptly addressing and resolving client concerns as an On-Call Manager.
Home Care Case Manager
Catholic Health Services
12.2010 - 11.2021
- Coordinated care for homebound patients, overseeing care plans for approx 27-35 patients. Including oversight of all PT/OT/HHA/MSW disciplines.
- Evaluated patients for therapy services and performed initial Oasis assessments, recertifications and resumptions of care.
- Team leader for wound assessment and management of care plans including wound vac and ostomy.
- Advocated for patients'' rights, addressing concerns or issues with other healthcare providers when necessary.
- Exceeded performance standards consistently by managing caseloads efficiently while maintaining exceptional levels of care quality for all clients served.
- Coordinated multidisciplinary team meetings to review patient progress and collaborate on treatment plans.
- Ensured compliance with federal and state regulations, maintaining accurate records and documentation throughout the case management process.
Home Care Therapies Coordinator
Catholic Health Services
11.2019 - 03.2020
- Served as a management liaison to sub-contracted therapy agencies to coordinate care with the nursing team.
Registered Nurse- Surgical/Oncology
North Shore University Hospital (NSLIJ)
06.2007 - 08.2012
- Provided acute patient care in post surgical/oncology step down unit. Manage central venous and peripheral access devices for therapeutic drug administration and chemotherapy.
- Demonstrated emotional support and compassionate care while collaborating with health care team to manage cancer symptoms.
- Skilled in patient/family education, symptom management, treatment care plans.
Education
Associates Degree- Nursing - Nursing
Suffolk County Community College
Selden, N.Y.05.2007
Skills
Npi
1710294871
References
Available Upon Request
Timeline
Hospice Registered Nurse Case Manager
East End Hospice
08.2022 - 06.2023
Private Duty Nurse
NY State Medicaid
11.2021 - Current
Home Care Therapies Coordinator
Catholic Health Services
11.2019 - 03.2020
On Call/ Triage Management Team
Catholic Health Services
11.2015 - 11.2021
Home Care Case Manager
Catholic Health Services
12.2010 - 11.2021
Registered Nurse- Surgical/Oncology
North Shore University Hospital (NSLIJ)
06.2007 - 08.2012
Associates Degree- Nursing - Nursing
Suffolk County Community College
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