Kelly Pham
Rowland Heights,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven Pharmacy Technician with 17 years of experience and success in working within fast-paced long term care and hospice pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
16
16
years of professional experience
Work History
Transition of Care Pharmacy Technician
San Gabriel Valley Medical Center
06.2023 - Current
- Interview patients regarding their daily maintenance medications and allergies with detail and efficiency
- Promptly contact nursing home, doctor's office and retail pharmacy to obtain complete list of patient's medication history up on their admissions
- Carefully clarify all medication names, dosage, frequency and drug indications with patients and healthcare facilities
- Proactively identifying potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly
- Reduced medication errors by diligently cross-checking both hard copies of medications verbally given by patients against patients'' profiles before entering them into the system and submit for final reviews
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the hospital
Pharmacy Technician
CVS Health Central Fill/ Call Center
04.2021 - 06.2023
- Help package and ship more than 500 orders daily
- Make 20 to 30 daily outreach calls to inform patients their prescription refill requests outcome
- Coordinated verification and filling for a healthcare facility that process more than 1,500 daily prescriptions in high-volume closed door pharmacy environment.
- Operate and replenish automated dispenser Parata Max
- Prescriber outreach 50 calls daily
- Prior authorization
Pharmacy Technician
Rose Hospice Pharmacy
06.2018 - 04.2021
- Pulled 100 orders of durable medical supplies and medication bottles for other Technicians to filled with 0% errors.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute 100% accuracy.
- Counted and labeled prescriptions with correct item and quantity with 0% errors.
- Made 15 calls daily to patients to resolve out of stock and complaints.
Pharmacy Technician
Skilled Nursing Pharmacy Long Term Care
02.2008 - 02.2018
- Ensured all orders are filled and delivered on time 100%
- Bubble packed 800 cards by machine daily with 0% errors
- Coordinated verification and filling of more than 350 daily prescriptions for patients on Cycle, Refill and Live medications in high-volume long term care pharmacy environment with 0% errors.
Education
No Degree - Pharmacy Technician
Everest College Pharmacy School
City Of Industry07.2007
High School Diploma -
Villa Park High School
Villa Park, CA09.1993
Skills
- Problem-Solving Skill
- Time management
- Organize
- Mandarin Chinese, Cantonese and Vietnamese
- Pharmacy Records Management
- Manual and Automated Medication Dispensing
Accomplishments
- Processed and filled over 350-400 prescriptions per day.
- Employee of the Month at CVS in 2023
- Class President at Everest College
Timeline
Transition of Care Pharmacy Technician
San Gabriel Valley Medical Center
06.2023 - Current
Pharmacy Technician
CVS Health Central Fill/ Call Center
04.2021 - 06.2023
Pharmacy Technician
Rose Hospice Pharmacy
06.2018 - 04.2021
Pharmacy Technician
Skilled Nursing Pharmacy Long Term Care
02.2008 - 02.2018
No Degree - Pharmacy Technician
Everest College Pharmacy School
High School Diploma -
Villa Park High School
Similar Profiles
NANCY MENDEZNANCY MENDEZ
Physical Therapist Assistant Student at San Gabriel Valley Medical CenterPhysical Therapist Assistant Student at San Gabriel Valley Medical Center
Elena ForondaElena Foronda
Preceptor at San Gabriel Valley Medical CenterPreceptor at San Gabriel Valley Medical Center
Jonathan AquinoJonathan Aquino
Emergency Medical Technician at San Gabriel Valley Medical CenterEmergency Medical Technician at San Gabriel Valley Medical Center